How Do I Get My Money from Offerup?

If you are unable to get your money from OfferUp after a purchase, you should contact the customer support team with these helpful tips.

OfferUp may be a great platform for you to get money. Sellers who want to get their money may do it through the app or in person.

Getting Money From Local Sales

When selling locally, a seller and a buyer have to come to an agreement on the price before getting into business. When they meet, the buyer will inspect the product to ensure that it is in good condition. They may seek the help of a professional to determine the quality of the item. If they are satisfied, they can pay the seller and receive their item.

For in-person purchases, the most common mode of transaction is by cash. Most sellers will not accept gift cards or checks. Sellers trying to make money from OfferUp are encouraged to decline payments from apps other than OfferUp. It is also important to note that some scammers may pose as potential buyers. You should, therefore, look out for suspicious behavior. You are advised to report buyers who may seem like scammers. Buyers are under no obligation to accept a product if they do not like it. You can always find a new buyer on the app.

Making Money From Shipped Items

If you are shipping your items to customers, you will get paid through the app. Those who buy from make payments through the app. The transaction is private and your buyers do not have access to your account information.

How Does It Work?

After accepting an offer for a product on the app, OfferUp will authorize the payment. They will, however, hold it until you ship the product. Sellers are advised to ship bought products as soon as possible. If you wait too long to ship an item, your local Post Office may not scan it on the same day you drop it off. You will only get paid after the item has been scanned.

After shipping your item, the buyer is allowed two days to make evaluations. The sale is only final when the buyer is satisfied with the item. You should get your money sent to your deposit account in five business days or less.

Checking Your Payment Status on OfferUp

Once you have accepted an offer from a buyer, it is possible to see how long it will take for you to get your money. You can do it by clicking on the option 'Where's My Money?' in the messages you exchanged with the buyer. You may also find the option by clicking on the options Offers, Payments and receipts, and then Transactions. You will be able to see the amount you will be paid and fees associated with your payment.

Your payments may be delayed if there is a holiday. You can see the current status of your payment and an estimate of the timeline.

OfferUp requires you to set up a discount account when you are shipping for the first time. You need to add your bank information or a debit card to set the account up. All sellers must provide their deposit information in 90 days or less after a sale.

After your sale, it should not take too long for you to receive your payment. Mark the item as sold and people will stop asking you about. Your buyer may give you a rating and a review.

If you are unable to get your money from OfferUp after a purchase, you should contact the customer support team for help. Reaching the team is easy. You may reach them through email support, their phone number, Live Chat, the help desk, and their various social media platforms.

Why Did GetHuman Write "How Do I Get My Money from Offerup?"?

After thousands of OfferUp customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Get My Money from Offerup? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting OfferUp if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for OfferUp Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like OfferUp in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Get My Money from Offerup? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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