OfferUp is a mobile-only marketplace that allows users to buy and sell items. Like Instagram, you can scroll through images of products being sold. Every offer found on the app comes with at least one picture, product description, the condition of the item and location. Compared to other marketplaces like Craigslist, communication is within the OfferUp app. All users can also create their own profiles, just like Instagram or Facebook.
There are filters to help you narrow down the type of products you're looking for. You can sort by Newest, or the Closest products and their prices (Low to High and High to Low).
You can buy products on OfferUp by meeting with the person and making an offer; or by purchasing an item to be shipped.
How to meet in person:
When you find a product you like, tap Ask to chat with the seller or Make an offer. You can both agree on a MeetUp Spot to check the item and make your payment.
How to purchase a shippable product:
When the item is shipped, all users will have two days to inspect it. Request a refund if the item is damaged or purchase protection to file a claim.
Include the necessary details when posting an item on OfferUp. You can sell faster by providing helpful information to the buyers.
How to post a product:
How to sell the item:
As soon as the item is posted, you'll get messages from interested buyers. Go to Find Messages on the app to view these messages. When you accept an offer, the buyer is charged through the app. Sellers must ship the item using the label sent by OfferUp. Use the label or you don't get paid. You'll be notified when the money is already in your account. All products sold are marked as sold. Sellers also have
If you want your items to stand out, you have the option to subscribe to OfferUp's promotional tools. You can get featured placement with Promote and Promote Plus to have promotion always available for one of your products.
Do you have more questions? Don't hesitate to contact OfferUp's Customer Support.
After thousands of OfferUp customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together What Is Offerup? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting OfferUp if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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