OkCupid is a popular online dating platform with a unique question-based approach to matching you with someone who has similar interests and outlooks. OkCupid offers a paid membership of its platform known as an A-List membership. The A-list subscription includes the ability to see who liked your profile, advanced search options, and message filters to eliminate unwanted messages. If you are unhappy with your OkCupid membership, you may be eligible for a refund based on your circumstances. In this guide, you will learn how to request a refund from OkCupid.
The first step in receiving a refund from OkCupid is by canceling your OkCupid membership from being renewed. If you have purchased the OkCupid membership through the iOS/iPhone app store, OkCupid cannot adjust, refund, or cancel subscriptions. You will need to cancel the OkCupid membership through your iPhone's Apple ID settings. If you need assistance with canceling your OkCupid membership, contact Apple Support.
How to cancel an OkCupid membership:
Once you have followed these steps, you will successfully cancel your OkCupid membership from renewing. The next step is to request a refund from OkCupid. OkCupid does not issue a refund if you no longer want to have the A-List membership stating, "It is your responsibility to cancel a subscription if you no longer want it." OkCupid will, however, give a refund if you have experienced a serious bug or issue, or if your payment was used without permission.
OkCupid offers only one way to contact their support team, which is by using their support help desk on their website. You will be able to get answers to your question about if you can receive a refund based on your circumstances. It is under OkCupid's sole discretion if they believe you have warranted a refund based on the conditions.
After thousands of OkCupid.com customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Get a Refund from Okcupid? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting OkCupid.com if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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