I need to return my Old Navy items and get a refund.
no need to call me I received my package I in the mail and I placed order for around $100 in women"s cloths and received baby cloths kids Gap. It cost me 10 to get someone to take it to post office and 35 to ship it. This a lot of money for something I didn't order. I do want someone from Old Navy to refund my visa back for what it cost me to return it this was not my mistake I ordered cloths women's not kids I"m on a pention unless the total of $45 is refund back to visa cost to ship my Christmas money gone.
ETA:38 minutes·10 steps
Follow the steps below to solve this issue. Don't have the patience? Have a GetHuman pro do it for you.
To return your item to Old Navy you will need to do the following steps -
Step 1: You will need to get your invoice ready by clicking the return you would like to make once you sign into your account.
Step 2: On the far right of columns you can write the quantity of each item you're returning as well as insert a code for the reason you are returning.
Step 3: Detach the top portion of the invoice for your records
Step 4: Then find or create the shipping label there
Step 5: You can then look in the delivery package for a prepaid return shipping label. If there isn't one, do one of the following: - To ship via the U.S. Postal Service, print out a prepaid USPS return shipping label. - To ship via UPS, print out a prepaid UPS return shipping label.
Step 6: Prepare your package by boxing it up and taping it completely shut
Step 7: Be sure to place the invoice in the box before sealing it
Step 8: Put your shipping label on the outside of the package, and be sure no other labels are present on the package
Step 9: Write down your tracking number for future reference(you will need it later on)
Step 10: Then ship it Nearest locations: https://www.ups.com/dropoff https://tools.usps.com/go/POLocatorAction!input.action?& Once the item is received and reviewed you will be refunded your money, also you can contact customer support for Old Navy here - https://gethuman.com/phone-number/Old-Navy I hope this helps! Let me know if you need any further assistance!
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