OnTrac: How do I schedule a pickup?

A simple 3 step guide for solving this common OnTrac problem quickly and effectively by GetHuman

Before you get started, be sure you have: Address, Company name, Phone number, Account number
Hi you can schedule a pickup two ways. First you can submit an online request here.
Or you can call OnTrac here.
Before scheduling a pick up, make you you know you address, company name, phone number and OnTrac account number.
Do you have this same issue? Get started now with our tips and tricks.
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Author: The GetHuman Team • January 15th, 2016

About this Step by Step Guide

After thousands of OnTrac customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: OnTrac: How do I schedule a pickup?; need a update on tracking number C************** please, Amazon says i need to sign for it; *nd day of non delivery. *st day you didn't have my apt. number. today you come after the office is closed and the gates are locked; I have a package arriving tomorrow (***) but I'll be out of town until ****. I was hoping I coul...... So we put together this guide to try to help. It has 3 step(s) to it. It takes an average of 56 minutes to get through these steps according to other users, including time spent working through each step and contacting OnTrac. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for OnTrac Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like OnTrac that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I schedule a pickup? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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