Step By Step Guides for Solving Optimum Issues

Instructions to help with popular customer service issues

Popular Optimum How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Optimum customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Optimum customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Optimum customers

Would like to speaker to a live person. Please I have been on line for some time and ha...
I was able to get return labels for two items I received They were a belt and a food c...
I have questions regarding available options to lower my bill
I would like to manage my TV subscription (want to get rid of a couple of networks) and...
Down grade package to seasonal
Is there a way that you can lower my monthly bill?
I am a senior ** yrs old living on a fixed budget. I have been with cablevision since t...
Internet has been out since *pm yesterday
Want to download optimum App to watch tv on my iPad
I can't reach an optimum service representative to cancel my service.
My services will be disconnected on ** october. I am due to be in hospital on ** octobe...
Cable box fried, needed a new one. Went to Yonkers to the Optimum store, got a new box...
I want to cancel my service. Need to speak with a person not a computer.
I wish to cancel my service
Im a contractor, my men broke the cable feed at ** Sterling Lane Sands Point, NY. We ne...
a very long wire from the pole in front of **** jerusalem ave merrick ny *****, across...
I NEED TO SPEAK TO A HUMAN! YOU'RE AUTOMATED VOICE SERVICE IS THE WORST!!!!!!!! I MAY C...
Do I or do I not have HBOMax at no extra charge to my SILVER account which already has...
See more issues reported by Optimum customers

Does GetHuman write how-to guides because they are a partner of Optimum?

GetHuman has no affiliation whatsoever with Optimum, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Optimum have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Optimum Reference

Guidance for Other Companies

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