I'm moving and I would like to transfer my Optimum/Cablevision service?

A simple 4 step guide for solving this common Optimum problem quickly and effectively by GetHuman

Before you get started, be sure you have: Name, Account number, Address, Phone number, Email address
One of the perks of transfering your Optimum service to your new home is the special offers you'll receive which can potentially cut your service price in half. To see what deals you qualify for, click here.
Fill out your contact information and enter your new address. This form will also ensure that you are moving to an area that is has Optimum service. A representative will contact you in 48 hours with special move offers.
If you would prefer, you can call Optimum here to schedule an appointment for a service technician to install your service in your new home. Call before you move to set up and appointment to minimize your time without service.
There are no fees for transfering your service.
We've helped 7,055 people fix a Optimum issue like yours in the last 90 days. Let us help you!
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Author:BenF4 years ago

About this Step by Step Guide

After thousands of Optimum customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: I'm moving and I would like to transfer my Optimum/Cablevision service?; I want to keep my promotional rate of **.** for internet. They're about to raise it to **.**.; one of my phone lines is not working so I can not hook up my home fax; Cable box ** feet from our bedroom window. *:** am, two trucks are there with flashing lights and...; still have not recieved the ***.** credit for the returned tv box and remote!!!... So we put together this guide to try to help. It has 4 step(s) to it. It takes an average of 44 minutes to get through these steps according to other users, including time spent working through each step and contacting Optimum. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Optimum Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Optimum that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our I'm moving and I would like to transfer my Optimum/Cablevision service? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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