Optimum provides cable, internet, and phone services in New York, Connecticut, and New Jersey. For better value, the firm provides bundled packages that integrate services. Optimum subscribers may view all their TV channels and streaming applications in one location with Apple TV using the Altice One app.
Optimum Online does not require an annual contract with its customers. The cost of installation varies from $99 to $149.99. For $7.99 per month, the business provides insurance plans that cover regular service visit expenses.
Customers may bundle television and streaming applications into one package using Altice One, Optimum's one-stop-shop for home entertainment service.
Optimum's cable TV and internet bundle packages generally cost between $64.99 and $135 each month and include anywhere from 220 to over 420 channels. The following are a few of the most popular bundles:
N/B: These prices do not include fees, charges, and taxes.
Optimum Online is compatible with several Cisco, Netgear, Arris, and Motorola modems.
Optimum only allows retail voice modems to be used if bought from the Arris shop.
Yes, using the Optimus account and billing site, you may pay your Optimum bills online.
Optimum clients may reach out to support experts at any time of day via the Optimum Support app or online. The company's website lists local numbers for Brooklyn, New Jersey, Connecticut, Long Island Westchester, and the Bronx. Additionally, Optimum customer assistance is available 24/7 through Optimum's virtual help desk.
Yes, as long as the cable box is Optimum-certified. To access Optimum digital cable services, you'll need a CableCARD-compatible device (such as a TiVo).
After thousands of Optimum customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together Is Optimum Internet Service Any Good? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Optimum if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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