Step By Step Guides for Solving OptumRx Issues

Instructions to help with popular customer service issues

No Guides Written Yet

We haven't written any how to guides for OptumRx problems. This could be because we haven't gotten enough requests for them from customers using our website. And that could be because OptumRx does not have many customers - or at least not many that use GetHuman to find and fix customer service problems. Or maybe their customers find the issues they encounter easy to resolve themselves. Either way, let us know if you are having a problem with a OptumRx product or service that we should write an instructional guide for. We're here to help customers!

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve OptumRx customer care issues, it is something that we often do for larger companies. A larger company example would be our AT&T Wireless how to guides page. And also our Optus - Faults guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your OptumRx problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common OptumRx customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing OptumRx customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other OptumRx customers

Hello, I've been having several issues using your website. It has now reached the point...
I have sent numerous requests for my prescriptions and I even have an order number...
I have a coupon for new prescription Januvia and want to give the processing information.
On March **,**** my doctor sent you a prescription. A few days later, when receiving...
I have received many robo calls at my home number for my disabled daughter Elizabeth fr...
Hello at OptumRx. I only want to thank your excellent representative Latrelia Boyd for...
Two OptumRx customer service persons promised to send an email detailing how to change...
Received a robocall that identified me by name, from OptumRX (***) ***-****, and was g...
I am christine sewbaluck from provider office: NPI **********. Baptist Primary Care - C...
Requested refills on approximately eight prescriptions, including Warfarin. Told rep*t...
MY MD OFFICE SENT WRONG RX** AN ASSISTANT MISREAD WORSE IS I GET ** U BID LEVAMIR...
my name is Janice Cassady and I have a request with you for pre authorization of methac...
I had an order sent to optumRx on *******. I followed the status on line. * As of...
My daughter has been prescribed a medication which she has been taking and for which ha...
My wife’s Physician prescribed Rx for Topomax has been denied.*We have submitted a pre...
I am filing for a medication reimbursement because my pharmacy was out of my medication...
Trying to send an email on the site (re billing and the fact that, even after providing...
e email below. need meds now. I received an email today saying they would not arrived u...
See more issues reported by OptumRx customers

Does GetHuman write how-to guides because they are a partner of OptumRx?

GetHuman has no affiliation whatsoever with OptumRx, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of OptumRx have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

OptumRx Reference

Guidance for Other Companies

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!