Orbitz is a fantastic site that allows you to book hotels and other types of accommodation worldwide. If, however, you've decided to cancel your booking for whatever reason, you can do so through the website or by contacting the customer service team. It's best to cancel your booking as soon as possible so that the hotel can re-let your room and give you a refund. You must cancel your hotel within twenty-four hours of arriving in order to receive a full refund.
At the moment, many people have had to cancel or change their travel plans due to restrictions associated with COVID-19. Follow these simple steps to cancel a hotel reservation with Orbitz.
You'll need your itinerary number to cancel your reservation, which you will find on your confirmation email. You can also find this number on your My Trips page. You can log into your Orbitz account and then navigate to ‘My Trips' where you'll find your itinerary number. It would help if you also had your travel dates ready and your contact details before you attempt to cancel your booking.
How to cancel your booking
You can cancel your hotel reservation in one of the following four ways.
Hotel reservations can be canceled in a few different ways. You can cancel online by logging into your account and navigating to the ‘My Trips' page. You'll then be able to follow the instructions to cancel.
You can also cancel your reservation using live chat. On the ‘My Trips' page, click the ‘Chat Now' button. You'll be able to cancel your booking with the help of a virtual agent.
You'll be able to find a cancel request form on the Orbitz website, which you can fill in using your itinerary number and your booking details.
Visit the customer service page and click ‘Contact us' if your hotel stay starts within 24 hours, and you're looking to cancel. You'll be connected with an agent who will be able to cancel your booking.
Contact the Orbitz Customer Service Team
If you've followed the above steps without success, you may like to phone the Orbitz customer service team, who can give you further help and advice. Calls will be answered twenty four hours a day, seven days a week. You can also contact the customer service team via email or social media.
After thousands of Orbitz customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel My Hotel Reservation with Orbitz? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Orbitz if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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