How Do I Cancel My Services and Turn Off Auto-Renewal on Ourtime.com?

Once you decide that you want to cancel your membership to the site, there are several steps to cancel your paid membership to Ourtime.com Keep reading for some helpful tips .

Nov 18, 2019

Ourtime.com is a dating site for people over 50. Dating sites are the most common way people meet today. To prevent interruptions in communications between their members, Ourtime.com encourages it users to pay a subscription to access the site's services and membership to the site. The memberships that are paid by way of credit card are renewed automatically up until the member cancels their membership.

An automatically renewing membership has several advantages. Members are spared from future increases in the price of Ourtime.com services and also from service fees on novel purchases.

However, despite all the glamorous services the dating site offers, you may decide you no longer require their services. If you get married to someone from the site, you may also no longer require the site's membership. Several other scenarios also apply.

Once you decide that you want to cancel your membership to the site, there are several steps to cancel your paid membership to Ourtime.com. You should follow them diligently for avoid further unwanted charges on your credit card.

How to Delete Your Free or Paid Account on Ourtime.com

  1. Open your computer browser and log into your account at Ourtime.com
  2. On the top right hand corner of your screen on Ourtime.com's homepage you will see the 'Settings' tab. Select it.
  3. Once you click on 'Settings' a drop down menu will appear. Of the options provided look for 'My Account' and click it.
  4. A page will appear after you the above step. Look for a tab labeled 'Account Status'. An option will appear labeled 'View Account Status.' Select the link provided with the option.
  5. The link will lead you to a different page with another link labeled 'More Account Status Changes.' Select the link.
  6. Once you have followed the two links there will appear a small list of options. On the list there will be an option 'Remove my profile.' Click on the option.
  7. You will be prompted to answer several questions on the page including the reason for cancelling your account. After answering the requisite question, confirm your account's cancellation. Your account on Ourtime.com will then have been successfully deleted.

As stated earlier, there are recurring charges connected to your account. Merely closing it does not ensure that these charges will no longer appear on your credit card bill. You have to take the necessary steps to cancel your membership charges.

How to Turn Off Automatic Renewal / Recurring Billing

  1. Open your web browser and log into your account at Ourtime.com
  2. On Ourtime.com's homepage you will see the 'Settings' tab located on the top right hand corner of your screen. Move your cursor and select it.
  3. Once you click on 'Settings' a drop down menu will appear. Of the options provided look for 'My Account' and select it.
  4. A page will appear after you the above step. Look for a tab labeled 'Account Status'. An option will appear labeled 'View Account Status.' Select the link provided with the option.
  5. The link will lead you to a different page with another link labeled 'More Account Status Changes.' Select the link
  6. Once you have followed the two links there will appear a small list of options. On the list there will be an option 'Remove Automatic Renewal.' Click on the option.

Cancelling an Ourtime.com account removes it from their database, but it does not delete it. This is typical of dating applications, in case you need to re-activate your account in the future. You can relax. Your personal information is securely stored and is unavailable to the public until you re-active your Ourtime.com account.

You can get more information at GetHuman.

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Cancel My Services and Turn Off Auto-Renewal on Ourtime.com?

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