Ourtime.com is a dating service for the 50+ age group. If you have settled into a committed relationship, or are not satisfied with your results at Ourime.com, then you will want to make sure that you not only cancel your account but turn off the auto renew feature as well.
Ourtime uses auto renew for its accounts to make sure that you don't accidentally get communications cut off with a promising new contact just because you forgot to pay your monthly bill. It also insulates you from future price increases and from certain fees. However, Outime.com keeps your account technically active even after you cancel it, until you're your current subscription runs to its contracted end. This allows you to change your mind without losing all of your information and contacts. It is removed from the website, but it is not technically gone until the end of your contract. You don't want to run the risk of having auto renew accidentally charge your card again during this period, so it's best to make sure you turn the auto renew feature off when you cancel your account.
How to Turn Off Auto Renew
How to Cancel Your Ourtime Account
If you have any problems with the procedures given above, or if you feel you were charged because of an auto renew error, you will need to contact Ourtime's customer support. You can find the number here.
After thousands of Ourtime.com customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel My Services and Turn Off Auto Renewal on Ourtime.com? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Ourtime.com if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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