Overstock's business model is to process and ship orders as quickly as possible. Once an order placed with Overstock is processed, it is turned over to the Overstock warehouse and can no longer be canceled. This usually takes no more than 30 minutes, and it can take as little as 10 minutes. Because of this, if you want to cancel your Overstock order, you have to move fast.
Overstock's Cancellation Policy
How to Cancel Your Overstock Order
If the cancellation option is still available, you can either cancel the entire order, or you can cancel certain items while still allowing the rest to ship (with the one exception mentioned above).
If you have an unexpected problem in trying to cancel your order, you can get in contact with Overstock's customer support services. They have a phone help option and a help forum.
After thousands of Overstock.com customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel an Order on Overstock? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Overstock.com if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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