Overstock.com: How do I cancel an order?

A simple 5 step guide for solving this common Overstock.com problem quickly and effectively by GetHuman

Before you get started, be sure you have: Email address on the account (if applicable), Password
Hi cancelling on Overstock is easy to do: Go to Overstock.com and log into your account. You created one when you made your purchase.
Select "My Account" and enter your email address and password.
Click on "Order Status" and select the the order number of the purchase you want to cancel.
Once you see your items in your order, click in the box marked "Cancel" next to each item that you wish to cancel.
Then confirm by clicking "Submit Cancellation" request.

I hope that helps!
We've helped 2,671 people fix a Overstock.com issue like yours in the last 90 days. Let us help you!
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Author:GetHuman-bmae7113 years ago

About this Step by Step Guide

After thousands of Overstock.com customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Overstock.com: How do I cancel an order?; I want to return an item that I ordered on line * days ago, not shipped yet; ive been charged for an order that was supposed to be cancelled by Brianna; I need to know if I can return a loveseat if it doesn't look good; change delivery date until Monday tracking number *z* wx*************; I used to have an Overstock card. Can you tell me if it is still on file, valid?; Exchange an order I want a different throw blanket; to ask information about a watch on the website... So we put together this guide to try to help. It has 5 step(s) to it. It takes an average of 15 minutes to get through these steps according to other users, including time spent working through each step and contacting Overstock.com. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Overstock.com Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Overstock.com that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I cancel an order? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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