Step By Step Guides for Solving PLDT Issues

Instructions to help with popular customer service issues

Popular PLDT How-to Guides

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How Do I Get Technical Support from Pldt?

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve PLDT customer care issues, it is something that we often do for larger companies. A larger company example would be our FedEx how to guides page. And also our Verizon guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your PLDT problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common PLDT customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing PLDT customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other PLDT customers

Ilang araw na pong wala kaming internet nung * pa po naka los ang aming router ilang b...
I would like to move my service from **A C. Lorenzo St., Brgy Sto. Rosario, Pateros to...
no Internet connection
Hindi po makatawag ang aming landline
My payment wasn't counted on pldt. I already paid but it says we didn't.
just want to know how can I call *** number to the USA using post landline
connection error No internet connection for two days not fix
is it possible to transfer my telesulit prepaide landline from my residence Project * t...
no dial tone for months and phone cannot be used
Why we don't have Internet connect in fact we paid it already thru gcash yesterday morn...
I recently got pldt internet and working .PLDT Account No: ********** Tel No...
Hello tumatawag ako sa hotline via cp hnd ako mk konek kc sinasabi ng operator wrong te...
I want an updated billing statement of my PLDT Account and change the email address wh...
Mam bakit po wala pa kming conection ng wifi nakapag payment na po kami kahapon pa po...
i need my internet connection to be restored I've been calling you since yesterday. i a...
I have paid my bill already but I was still disconnected.
My internet got disconnected i already requesting for due date extension. Can you pleas...
My home fiber there’s no internet connection it’s showing red light
See more issues reported by PLDT customers

Does GetHuman write how-to guides because they are a partner of PLDT?

GetHuman has no affiliation whatsoever with PLDT, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of PLDT have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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