PNC bank, also known as PNC Financial Services, offers online and mobile banking, as well as in-branch banking. However, all banking customers have to deal with certain fees when banking. Overdraft fees are one such fee the bank charges whenever an account balance will not cover a debit, but the bank chooses to honor the transaction. PNC's fee in this case is $36 per overdraft up to four items per day. It's possible that you can get a refund of any overdraft fees. Please keep reading.
One way to receive a refund on your overdraft fee is to call PNC's Customer Service line here. There's always a chance that discussing what's going on will lead the agent to do a one-time customer satisfaction courtesy, especially if this is your first overdraft. If a phone call doesn't work, one option is to visit a local branch and speak to a bank representative in person. You may need to make an appointment.
PNC does have an exception called the Overdraft Balance Threshold. This rule states that if the account is overdrawn by $5 or less after all transactions have posted for the day, then overdraft charges will be refunded automatically. The best part about this rule is that it's dependent on the fact you need to be overdrawn $5 or less and how often you're overdrawn has little bearing during this rule. If you happen to be overdrawn $5 more than once, you'll still receive your automatic refund.
Naturally, some people believe that prevention is the best medicine, and this perspective holds true for avoiding unnecessary fees. One of the best solutions is to enroll in overdraft protection. If you have a checking and a savings account, you'll qualify for overdraft coverage. Any debits not covered by funds in your checking account would be debited from your savings account.
If you don't have a savings account or would prefer another option, PNC does offer account alerts for almost any type of transaction: deposit or debit, in addition to minimum balance notification. Mobile banking makes checking your account balance on-the-go much easier and more convenient.
If you have any questions, please contact PNC Customer Service here.
After thousands of PNC Bank customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Get a Refund for My Over Draft Fee from Pnc Bank? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting PNC Bank if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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