How do I get device support from Panasonic?

Getting tech support or device support from certain companies can be a pain. We found out all the best ways to get help from Panasonic and lay it out for you below.

Aug 21, 2019

Panasonic has been producing electronic devices since the end of the First World War but has been known as Panasonic since 2008. The fact that they are still one of the biggest electronic manufacturers to this day is testament to the quality of their devices.

Despite producing such excellent devices, no company is perfect and Panasonic devices, like all devices, experience difficulties from time to time. Getting help to fix the device from Panasonic could be the difference between you using it for a long time or finding a replacement.

Getting device support from Panasonic can be both easy and straightforward or complicated depending on which avenue you use. You can get device support from Panasonic through any of the following channels:

Support Site

Panasonic has one of the most detailed support pages on the internet. The page is well organized and the information is wide and varied.

The Panasonic support site also includes an FAQ page where customers can go to get answers to the most common problems affecting Panasonic devices. The FAQ page should be the first place you check for device support from Panasonic.

If the FAQ page does not yield ay results, you can get device support by following these steps:

  1. Launch your web browser and search for Panasonic support
  2. Open the support site and choose either 'Consumer Products' or 'Business Products' depending on what you are looking for
  3. A dropdown menu will appear as soon as you select a category. Choose the device for which you need support for example mobile phone or T.V
  4. You will then choose a topic that is most appropriate to the problem affecting your device.

If you do not find a topic you are searching for, you can go back to the support site homepage and describe your issue in the search bar. The most relevant articles will be presented.

The other avenues of getting device support from Panasonic all include contacting Panasonic's customer service directly. They can be reached through the following ways:


Calling the Panasonic customer service phone number is the best way to get device support from Panasonic. Many Panasonic users opt for this method since they are getting assistance directly from the horse's mouth, so to speak.

Calling is not only the best way it is the fastest. After about 5 minutes waiting on the line, a customer care agent will come on the line and he/she will offer assistance to solve your device's problems.

When calling the line, ignore all prompts and press 0 until you speak to a live representative. The line is open from Monday to Saturday as from 8am to 9pm and on Sunday from noon to 5pm.

You can obtain the number from GetHuman.

Live Chat

Panasonic's live chat option is another great option for getting device support from Panasonic. The difference between the live chat and a phone call is that the average wait time on the chat is 30 minutes which can run up to 1 hour.

The live chat is available the same time the phone line is open. You can apply the solution as soon as you get it from the chat.

The link to the live chat with Panasonic agents can be retrieved from GetHuman.


You can device support from Panasonic by sending them an email. Emailing customer support has the advantage of offering plenty of space to describe your problem.

This avenue should be used for device problems that do not require immediate rectification. It takes an average of 100 hours to get a reply if you present your query through email.

You can find the Panasonic customer service email address from GetHuman.

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How do I get device support from Panasonic?

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Why does GetHuman Write How-to Guides for Panasonic Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Panasonic in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How do I get device support from Panasonic? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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