How Do I Recover My Pandora Radio Account?

Pandora Radio is an online radio service that also doubles as a music streaming application. The app has a music recommendation feature that allows you to listen to music from any of your favorite artists. All you have to do to start listening to Pandora radio is create an account and you are good to go. However, after countless automatic log ins, you may have forgotten your password and lost access to your account. Your account may also be hacked and you want to change your registration information. To recover your account you will have to retrieve your password or complete change your log in details.

How you recover your Pandora account is dependent on two factors: the operating system that powers your device and which device you are using to recover your account. We will begin by:

Reset or change your password on mobile:

If you have forgotten your password, you can reset your password using your mobile phone. To reset your password on mobile, follow these steps:

  1. Open the Pandora app.
  2. Click on the 'Forgotten Password' link situated right below the sign in fields.
  3. Input the email address that you used to create your Pandora account.
  4. Follow the instructions included in the password-reset email you will receive in the email you have submitted

It may take some time for the email to arrive so be a little patient. If you do not see the email in your inbox, check your spam or junk mail folder. If you still do not see it, repeat the process.

If you remember your password but think your account has been hacked, you can change your password via your mobile device using the following process:

  1. Open the app
  2. Click the menu icon
  3. Go to 'Settings' and select 'Account. ' From here you can change all your registration information (including your email address or password).
  4. Click 'Save' to complete the process. Ensure you keep a backup in case you forget

If you forgot your password, to reset your Pandora password on a computer:

  1. Enter the email address that you used to create your Pandora account to receive a link to reset your password.
  2. When you receive the email, click on the link included to reset your password

To change your email address or password even if you recall it, follow the instructions below:

  1. Sign into your account,
  2. Click your icon in the upper right hand corner of your account page,
  3. Go to 'Settings'
  4. Click 'Account.' and select 'Edit' next to 'Account Info' to make any changes to your registration information.
  5. Click 'Save' to update your information, which is confirmed by entering your new password.

You may also restore your account if you accidentally transferred your subscription and cant access Pandora Radio. Restoring your subscription depends on whether you are doing it from an iOS powered device or an Android device.

To restore your subscription on an iOS device:

  1. Open the Pandora app
  2. Go to the Station list.
  3. Tap the menu icon. Go to 'Settings' and then select 'Upgrade'
  4. Click 'Retrieve Your Subscription' and input your iTunes password.

Your subscriptions should be restored on your device.

To restore your subscription on an Android device,

  1. Open the Pandora app
  2. Go to the Station list.
  3. Tap the menu icon. Go to 'Settings' and then select 'Upgrade'
  4. Click 'Retrieve Your Subscription' and follow the subsequent instructions.

If all the above processes do not lead to your account recovery, your next move should be to call Pandora's customer service number. The number can be acquired from GetHuman. Otherwise, these steps should help you recover your Pandora Radio account.

How Do I Recover My Pandora Radio Account?

Why Did GetHuman Write "How Do I Recover My Pandora Radio Account?"?

After thousands of Pandora Radio customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Recover My Pandora Radio Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Pandora Radio if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Pandora Radio Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Pandora Radio in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Recover My Pandora Radio Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Pandora Radio

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