How Do I Recover My Pandora Radio Account?

recover Pandora account, restore Pandora account, transferred Pandora subscription

There are a few ways you can lose access to your Pandora account. You could forget your password. You could lose or break your phone and no longer know what email you used with your Pandora account. Your subscription can even get accidentally transferred. Fortunately, these problems are usually easy to solve.

If You Transferred Your Subscription

Your subscription can accidentally get transferred if you and somebody else are using the same Apple ID on your IOS devices or if you and somebody else are sharing a Google Play account on your Android devices. If your subscription has accidentally been transferred:

  • Open the Pandora app.
  • Go to your profile.
  • Click on the Settings gear icon in the upper right corner.
  • Select the Upgrade option.
  • Select Retrieved Your Subscription.
  • Enter your Apple ID password on an IOS device, follow the additional instructions on an Android device.

If You Lost Your Password

Most people have several social media accounts, bank accounts, shopping accounts, and more, making it difficult to remember passwords for things like Pandora accounts. If you have forgotten the password for your Pandora account, then take the following steps to reset your password:

  • Launch the Pandora app if you are using a mobile phone. Go to the Pandora home page if you are using a PC.
  • Click the Log In link.
  • Click the Forgot Password link underneath the sign in fields.
  • Enter the email address that is linked to your Pandora account.
  • Open that email.
  • Click on the link sent in the recovery email.
  • Check your Spam mail if the recovery email doesn't appear in a few minutes.
  • Enter the new password on the page that opens up after clicking the link in the recovery email.

If You Lost Your Email

It can be easy to forget the email that is linked with your Pandora account, if it's an old one, and if you lost access to a device with the right autofill information. Unfortunately, Pandora does not offer an option for recovering your email yourself. If you have lost the email linked to your Pandora account, you will need to call customer service, and see if they can help you. If you are able to prove to them that you are really you, then they can restore your access to the account. You can find their number here.

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How Do I Recover My Pandora Radio Account?

Why Did GetHuman Write "How Do I Recover My Pandora Radio Account?"?

After thousands of Pandora Radio customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Recover My Pandora Radio Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Pandora Radio if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Pandora Radio Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Pandora Radio in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Recover My Pandora Radio Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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Asked 9 months ago
Updated 4 months ago
Viewed 426,228 times
Pandora Radio
This article describes how to restore access to a lost Pandora Radio account. There are three potential reasons why access to a Pandora Radio account could be lost: lost password
lost email
and an accidentally transferred subscription. Detailed instructions are provided for each case
as are descriptions of how access could be lost.
Recover Account
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