Parts Geek is one of the most popular online stores for auto parts. The prices are competitive and you can find just about any auto part that you need. The online warehouse has millions of refurbished, aftermarket, and import auto parts and accessories. The store has the same name-brand automotive items that you can find from your local store. The difference is that the prices at Parts Geek are lower.
The website is available for use by adults of at least 18 years in age. It is not directed for use by children. If a user is under the age of 18, they should seek the help of a parent.
If you are not happy with your order from Partsgeek.com, you can return it. Parts Geek does not typically offer free returns and exchanges. The Parts Geek website tries to display its products in as much detail as possible. If, however, the item you receive is not what you ordered, you may return it. There is no guarantee that the displayed item is exactly what you get. This is because the product you get depends on third party information.
Parts Geek will never be held accountable for any damages that result directly or indirectly from your inability to use their website. This includes but is not limited to your dependence on information from their website if it leads to mistakes, viruses, corruption of files, omissions, deletion, failure of performance, or delays in transmission or operation. This Limitation of Liability applies even in cases where a representative of Parts Geek has been advised about the possibility of damages.
If you are certain that you qualify for a return, you must return the product within 30 days of purchase. The process is simple and you will be given an RMA number as soon as you submit your return ticket.
Payments to Parts Geek may be completed through major credit cards in the United States. The accepted cards are American Express, Discover Card, MasterCard, and Visa.
There are lots of ways to contact Parts Geek if you need help returning your order. The best way to contact them is over the phone. The average wait time when calling the support team is 36 minutes. You may call Parts Geek from Monday to Friday between 9 am and 6 pm. On Saturday you should call between 9 am and 3 pm EST.
When you are connected with an agent, you should speak to them politely and explain why you are seeking their help. If you are unable to provide all the information you need, you may not get the help you need.
The help desk is another great way to seek help. You may get help with your problem in 100minutes. The help desk has plenty of targeted tips, reminders, and suggestions that may help you make the right decision. On the help desk, you can interact with other Parts Geek users. If you cannot find a conversation that addresses your needs as you would like, you may start a new conversation. If the help you want demands that you and the representative go back and forth with your replies, they may switch to an alternative method of communication. The most common one is email support.
If you are unable to reach Parts Geek on your own, you should consider seeking help from GetHuman. GetHuman helps you access the best phone numbers and ways to reach Parts Geek. The company has helped plenty of users return their orders. When speaking directly to the customer support representatives, you may find the process to be slow. GetHuman helps you get help fast.