If your PayPal account has been suspended, you could find yourself cut off from accessing the funds in your account for 180 days. You may also not be able to receive any money or make payments. Read on to learn how to appeal your suspension.
A suspension of your account does not necessarily mean that you have violated any of PayPal's terms of service; however, if the company has reason to suspect that you have, or that someone has accessed your account without your permission, it may suspend your account to protect everybody involved.
PayPal will suspend your account if it suspects you are using the account for:
1. Anything that violates any state, federal, or international law.
2. Buying or selling drugs or drug paraphernalia.
3. Buying or selling stolen goods.
4. The promotion of violence, discrimination, or hate.
5. The purchase of obscene items.
6. Copyright violations.
7. The purchase of firearms or ammunition.
8. Anything that shows the personal information of other people.
9. Anything that supports pyramid schemes or other get-rich-quick schemes.
10. Anything associated with off-shore banking.
11. Anything involved with refinancing credit card debt.
12. Anything associated with currency exchanges.
For a complete list of reasons why PayPal might suspend or ban your account, read PayPal's terms of service.
You will hear back from PayPal after they have made their decision.
If you have any questions, contact PayPal's customer support by phone, email, help desk, or chat.
After thousands of PayPal customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Appeal a Paypal Account Suspension? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting PayPal if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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