If your PayPal account has been suspended, you could find yourself cut off from accessing the funds in your account for 180 days. You may also not be able to receive any money or make payments. Read on to learn how to appeal your suspension.
A suspension of your account does not necessarily mean that you have violated any of PayPal's terms of service; however, if the company has reason to suspect that you have, or that someone has accessed your account without your permission, it may suspend your account to protect everybody involved.
PayPal will suspend your account if it suspects you are using the account for:
1. Anything that violates any state, federal, or international law.
2. Buying or selling drugs or drug paraphernalia.
3. Buying or selling stolen goods.
4. The promotion of violence, discrimination, or hate.
5. The purchase of obscene items.
6. Copyright violations.
7. The purchase of firearms or ammunition.
8. Anything that shows the personal information of other people.
9. Anything that supports pyramid schemes or other get-rich-quick schemes.
10. Anything associated with off-shore banking.
11. Anything involved with refinancing credit card debt.
12. Anything associated with currency exchanges.
For a complete list of reasons why PayPal might suspend or ban your account, read PayPal's terms of service.
You will hear back from PayPal after they have made their decision.
If you have any questions, contact PayPal's customer support by phone, email, help desk, or chat.
After thousands of PayPal customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Appeal a Paypal Account Suspension? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting PayPal if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like PayPal in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Appeal a Paypal Account Suspension? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians