PayPal: How can I change and/or correct my name?
A simple guide for solving this common PayPal problem quickly and effectively by GetHuman
Hi there, please follow the steps below to change/correct your name:Log into your account. Click the 'profile' icon, near the logout button (the icon has an image of a cog).
Your name is displayed at the top, click the edit link alongside.
Next, you're required to give a reason. There are two options:
- Personal name change (marriage, divorce, legal)
- Incorrect at sign up or minor change
You're taken to an upload screen and explained what documents are acceptable.
- For a change of name, you'll need to upload photo ID AND your marriage certificate or court order.
- Minor name changes may only need updated photo ID showing the correct spelling and order of your names. You may be able to change one or two characters in your name on the spot.
GetHuman-emily34 years ago
About this Step by Step Guide
After thousands of PayPal customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: PayPal: How can I change and/or correct my name?; im getting billed for something i never ordered i disputed it and was told the account has been c...; I need to know my "valid thru" date on my credit card; I cant remember my password and it says a new account had been added; There is a $**** payment made to PP that I did NOT make! Help!!!; want to call Amazon about never getting my order* It was sent back to amazon... So we put together this guide to try to help. It has 1 step(s) to it. It takes an average of 109 minutes to get through these steps according to other users, including time spent working through each step and contacting PayPal. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.
Why does GetHuman Write How-to Guides for PayPal Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like PayPal that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How can I change and/or correct my name? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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