PayPal: How do I recover my email address on my account?

A simple 4 step guide for solving this common PayPal problem quickly and effectively by GetHuman

Before you get started, be sure you have: Email address on the account
Recovering your email address is easy. First open this page
Enter the three possible emails that you think it could be. Paypal will cross reference this list to see which one matches.
Enter the code on the screen
The next screen will show you the email that is listed on your account. If you don't know the password that goes with that address, sleect Option 1 to reset your password.
We've helped 2,686 people get back their PayPal account in the last 90 days. Let us help you!
Recover my account
Author:Adam3 years ago

About this Step by Step Guide

After thousands of PayPal customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: PayPal: How do I recover my email address on my account?; I want to get my pending balance transferred to my bank account; Someone has stolen my artwork and webpage and has a paypal account listed. This is the website...; I need to change the phone * I put my home phone * and I cant receive messages there and I need t...; How do I send money to an incarcerated member?; Hi, when i sell an item on ebay, paypal are taking money from the total, i.e.,transaction*g****...... So we put together this guide to try to help. It has 4 step(s) to it. It takes an average of 105 minutes to get through these steps according to other users, including time spent working through each step and contacting PayPal. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for PayPal Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like PayPal that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I recover my email address on my account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


PayPal Phone Number
See current wait time and use the GetHuman Phone to reach PayPal without waiting on the phone.
Contact PayPalPayPal Customer ServiceMore PayPal How To GuidesSimilar Problems Reported by Others
GetHuman shows free information and tools to help customers contact PayPal and solve PayPal customer service problems faster.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free reviews, tools and information. You can help!