Why Can't I Accept Paypal Payments?

This article outlines how PayPal users can find out why they are unable to accept payments. If you are having issues accepting PayPal money transfers, this guide could help you. The article explains the most common reasons PayPayl users can't accept payments, how to rectify these problems, and what you should do if these steps do not work.

If you are a PayPal user, but you are currently unable to accept payments and would like to find out how to change this, this article may be of use to you.

You choose to use PayPal because the company offers safe money transfer services at no cost. However, you cannot accept payments via PayPal, and you would like to find out why and how to change this.

There are a few reasons why you may not be able to accept PayPal payments, and it is important to decipher what is causing your issue before you can rectify the problem.

To find out why you are unable to accept PayPal payments, read this easy to follow guide.

Your Email Needs to be Confirmed:

One of the most common reasons that PayPal users are unable to accept payments is that they have not yet confirmed the email address associated with their account.

PayPal uses your email address to update you on any changes to your account, account withdrawals, and payments. Therefore, it is essential for your account's security that you confirm your email address.

Confirming your email address confirms that you are the owner of your account and allows you to verify any transactions. So, until your email has been confirmed, PayPal cannot process any transactions to or from your account.

Confirm Your Email:

To confirm your email address and begin accepting payments, you need to log into your online PayPal account.

Visit the PayPal website homepage and find the "Settings" tab. Click on the "Settings" tab and find the "Email" option. The next step is to click on the "Confirm" button next to your email address and then the "Confirm This Email Address."

Once you receive the confirmation email, follow the link in the body of the message, and enter your PayPal password as instructed. Finally, click on the 'Confirm' button.

You Do Not Accept Other Currencies:

Another common cause for PayPal to decline transfers of money into your account is that the sender sent money in a currency that you do not accept.

Your PayPal settings can be changed to accept multiple currencies. However, you will have to add a new currency to your account before this is possible.

Add Currencies:

If you would like to add another currency to your account, you need to log into your online PayPal account and select the "Money" tab at the top of the page.

Once you have arrived on the "Money" tab, select the "Manage Currency" option. You can then proceed to select the currency you would like to add and select "Add Currency."

If you have completed these steps carefully, you can claim the payment that was originally sent to your account.

If This Doesn't Work:

If you have followed the steps outlined in this article, but you are still not sure why you currently cannot accept PayPal payments, then you need to contact the PayPal customer service team directly.

The customer service representatives will be able to tell you why you cannot accept payments and help you to resolve the issue.

You can find the contact details for PayPal on the GetHuman website.

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat With A Help Expert

Why Did GetHuman Write "Why Can't I Accept Paypal Payments?"?

After thousands of PayPal customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together Why Can't I Accept Paypal Payments? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting PayPal if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for PayPal Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like PayPal in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our Why Can't I Accept Paypal Payments? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and chat with a live expert now.
Get Live Expert Help
Asked a year ago
Updated a year ago
Viewed 689,451 times
PayPal Accept Payments
cannot Accept paypal Payments
can't accept paypal payments

What customers are saying about this and similar problems

Cant log in to Paypal account. I had to change my cell number prior to updating the num...
How can I my PayPal to my chime card add money on my chime card and I need to send it t...
I got an email saying I had a $** reward and it was waiting for me in my PayPal account...
Paid through credit card by mistake, want to cancel transaction.
Charge my credit card and want to cancel
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!