What Do I Do If I'm Having a Problem with My Pinterest App?

Are you experiencing problems with your Pinterest app, you can solve any of them in a few steps with these helpful tips.

Are you experiencing problems with your Pinterest app, you can solve any of them in a few steps. The best way to get help with a problem is by contacting the support team.

Fixing the Error Message 'Pinterest Not Working' on iPad or iPhone

1. Clear Cache and Browsing History

Clearing your cache and browsing history may help get rid of the error message. When you launch the Pinterest app on your device, click on the 'profile tab' at the bottom of your screen. Click on the settings icon and then 'Edit Settings.' Scroll further down and click on 'Clear browsing history' and then 'Clear cache' to complete the process. Restart your device and try to open the app again.

2. Disable Location Services and TURN Off Background App Refresh

Your apps will continue to refresh in the background even if you close them. They may affect the functioning of your Pinterest app. To turn off background app, follow these steps; Open 'Settings' on your device, General, Background App Refresh, and then turn the switch off.

3. Uninstall and Reinstall the App

If everything else fails, uninstall your Pinterest app, wait a few minutes and reinstall it. This option helps to resolve issues such as unexpected freezes or crashes. Back up your data before deleting the app.

These solutions will help you fix problems with your app regardless of the device you are using.

If Pinterest is Down

If you have tried using your Pinterest app but cannot get service, it may be due to an outage. If Pinterest is down, there isn't much you can do. You simply need to wait it out.

If Your Pictures are not Loading on Pinterest

If your Pinterest has trouble loading your pics, it is possible to solve the problem in a few simple steps. The best way to get help with this issue is to uninstall your app and install it again after a few minutes. You may also follow these steps;

1. Search 'Pinterest' on Google

2. Open the official Pinterest page

3. You will be requested to log in to your own account

4. When you open your account, you should see all your pictures and saves

5. Click on the option 'add to home screen' and keep using it as you used the app

If you have trouble using Pinterest on the app, you can access using most of the popular web browsers. Do not use private or incognito mode as the power button may not work. If you have trouble accessing Pinterest from specific websites, contact the support team and ask for help.

If You Are Directed to the App Store or Play Store

If you are directed to the Appstore or Playstore when using the app, it may be because you did not download the app from Google Play or the App Store. Uninstall it and try reinstalling it.

If Pinterest Doesn't Recognize Your Email

If the app does not recognize your email, you should try logging in to your account through Google or Facebook. On the password reset option, you may search for your profile name or username. You will get a hint of your email address.

If you would like to seek help from Pinterest, the best option is on the help desk. It has plenty of targeted tips and suggestions that may help you. The help desk is the only option when you want to contact Pinterest. It is vibrant and full of helpful topics. There is no option to speak directly with a representative. Pinterest does not offer support on phone, email, or their social media sites.

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What Do I Do If I'm Having a Problem with My Pinterest App?

Why Did GetHuman Write "What Do I Do If I'm Having a Problem with My Pinterest App?"?

After thousands of Pinterest customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together What Do I Do If I'm Having a Problem with My Pinterest App? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Pinterest if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Pinterest Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Pinterest in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Do I Do If I'm Having a Problem with My Pinterest App? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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Asked 3 years ago
Updated 3 years ago
Viewed 2,382,876 times
Problem With the App
Pinterest app issues
Pinterest tech support
app questions
Pinterest account
Problem With the App
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