How Do I Cancel My Planet Fitness Membership?

This simple guide outlines how Planet Fitness members can cancel their membership. If you need to terminate your contract with Planet Fitness, this guide could be of use to you. The article outlines the company's cancelation policy, how to cancel your membership in person and via post, the information you need to provide, and what to do if these steps are unsuccessful.

If you are a member of Planet Fitness, but you need to cancel your membership, this guide will be beneficial for you.

You are currently a Planet Fitness member, but you need to cancel your membership. For one reason or another, you no longer want to be a member of Planet Fitness, but you are unsure of how to cancel your membership. Luckily, canceling your Planet Fitness membership is possible at any time, but is not possible online.

To find out how you can easily cancel your Planet Fitness membership in person or via post, read this helpful guide.

The Planet Fitness Cancelation Policy

Your membership and its cancelation policy are subject to the obligations within your membership contract. Therefore, before you cancel your Planet Fitness membership, it is important to understand the company's cancelation policy.

If you signed up for a "Classic" membership with a 12-month obligation, you will be unable to cancel your membership until you have fulfilled the first 12 months of your membership. However, if you have completed your 12-month obligation, or opted for membership without any obligation, you can cancel your membership at any time.

Canceling Your Membership In Person:

Unfortunately, it is not possible to cancel your Planet Fitness membership online or over the phone. Therefore, the simplest way to cancel your membership is by visiting your Planet Fitness club and talking to the team member at the front desk.

When you visit Planet Fitness to cancel your membership, the team will provide you with a cancelation form to complete. You will have to provide your personal and membership information, such as your planet fitness membership ID number and home address, as requested before your cancelation is processed.

As soon as your form is completed with the correct information, the Planet Fitness team will submit your cancelation.

Canceling Your Membership Via Post:

While visiting your Planet Fitness club is the easiest way to cancel your gym membership, it is also possible to process a cancelation via post.

To cancel your membership via post, you need to write a letter explaining your reasoning for canceling your membership and include the following personal information:

  • Your full name
  • Your date of birth
  • The email address associated with your account
  • Your home address
  • Your phone number
  • The last four digits of your credit card number
  • Your planet fitness membership ID number

Once you have written your letter including all of the necessary information, sign the letter and send it to your Planet Fitness club's address via certified mail. When your club receives your letter, the team will contact you via telephone or email to confirm your cancelation.

If you haven't heard from your club within a week of sending your cancelation letter, the company recommends you call the club to ensure your letter arrived.

If These Steps Do Not Work:

If you have followed these steps but still are unsure of how to cancel your Planet Fitness membership, you need to get in touch with the customer service team.

You can find the Planet Fitness contact information either on the company website or on the GetHuman website.

Company Name: Planet Fitness

Keywords: Planet Fitness, Cancel, Membership

Why Did GetHuman Write "How Do I Cancel My Planet Fitness Membership?"?

After thousands of Planet Fitness customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel My Planet Fitness Membership? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Planet Fitness if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Planet Fitness Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Planet Fitness in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Cancel My Planet Fitness Membership? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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