How Do I Join Planet Fitness?

Exercises, including gym workout sessions and healthy feeding habits, usually form an integral part of our overall health and physical fitness. It's therefore crucial that you find the right fitness center to help you achieve your goals. Due to Planet Fitness' large customer base, it can be challenging to access customer care service. Not to worry, though. GetHuman provides useful information regarding Planet Fitness and other large corporations to help customers gain access to support and customer service faster.

Planet Fitness is an American fitness company, both an operator and franchisor, serving members with access to quality gym services via clubs or centers in over 2000 locations. The gym is suitable for those seeking to remain active and maintain good overall physical and mental health in a clean and judgment-free workout environment. Its clubs are staffed with knowledgeable, certified trainers and friendly staff who welcome first-time gym customers and fitness veterans to join various membership options.

Members of its PF Black Card program enjoy benefits such as total body enhancement, half-priced cooler drinks, and access to gym services at any Planet Fitness center, including inviting guests as well as the use of tanning, massage chairs, and travel perks. The clubs' certified fitness instructors provide fitness training sessions and assist members with developing personalized workout plans. They also help them to familiarize themselves with the gym equipment for smooth fitness operations.

There is also a standard or classic membership option that entails unlimited fitness training, though entry is restricted to the club you registered at. This plan is cheaper than its PF Black Card counterpart and works best for individuals who prefer to work out alone. Additionally, all new enrollees, regardless of their membership option, are issued with a Planet Fitness T-shirt.

The Planet Fitness app enables customers to access strength, cardio, and dumbbell workouts at their convenience without physically visiting the gym. If you're looking to enjoy the aforementioned benefits and stay in shape, here's a guide on how you can join Planet Fitness.

How do I join Planet Fitness?

There are a few considerations that you should take into account before proceeding with your quest to join Planet Fitness. The franchised nature of the fitness company could lead to slight variations in rules across its clubs.


  • Permission from a legal guardian or parent for those aged 13 years and accompany them during the sign-up process
  • Parents should also accompany members aged 13 and 14 years during workout sessions
  • Signed waiver from a guardian for those aged 15 to 17 years
  • Guests accompanying members of the PF Black Card should be 18 years old, with a valid ID

How to join

  • Visit the official Planet Fitness website (
  • From the homepage, click on the ‘Join Us' tab at the right top menu bar.
  • Enter your state, city, zip, or country in the search box provided and submit by clicking on the ‘Find a Club' tab
  • A list of Planet Fitness clubs in your location is displayed. You can click on ‘More Details' to view club hours and amenities. Select a suitable club and click on the ‘Join Us' tab
  • Choose your plan or preferred gym membership option, either PF Black Card or Classic, and click on the ‘Select' tab.
  • Provide your personal information in the fields provided. These include First and Last Names, Email, Phone, Date of Birth, Address Line 1, ZIP Code, City, and State. Confirm that you've entered the correct details and click on ‘Proceed to Payment.'
  • Enter your payment details and submit them after confirming all your details.

Alternative method

You can reach out to the Planet Fitness customer service team over the phone and speak to a live person who can shed some light on how you can join Planet Fitness. You could also seek information on the company's Help Pages.

Why Did GetHuman Write "How Do I Join Planet Fitness?"?

After thousands of Planet Fitness customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Join Planet Fitness? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Planet Fitness if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Planet Fitness Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Planet Fitness in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Join Planet Fitness? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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