What Is the Planet Fitness Cancellation Policy?

This easy to follow guide explains the cancelation policies for Planet Fitness memberships. If you are considering terminating your contract with Planet Fitness, this guide will help you. The guide outlines the cancelation policy for no-obligation and 12-month commitment memberships, the payment policy, and what you should do if these steps are unsuccessful.

If you are currently a member of Planet Fitness, but you are considering canceling your membership, this article could help you.

You joined Planet Fitness because the company offers good gym prices and is conveniently located. However, your circumstances have changed, and you are considering canceling your gym membership, but you are unsure of the company's cancellation policy and procedure. Fortunately, Planet Fitness clearly outline their policy online, and it is possible to end your Planet Fitness contract at any time. However, in some instances, an early termination fee may apply.

To find out what the Planet Fitness cancellation policy consists of and how to go about canceling your membership, follow this guide.

The Planet Fitness Cancelation Policy

Every gym membership will have a unique cancelation policy that determines early termination fees, when you can cancel, and your payments. Your ability to cancel your Planet Fitness and the cost of your cancelation will depend on the obligations within your contract. Therefore, it is essential that you understand your contract and the cancelation policy before canceling your membership.

12-Month Obligation Memberships:

If you signed up for a membership that entails a 12-month obligation, such as the Planet Fitness "Classic Membership", you are obligated to pay for the full 12-month contract before you can cancel your payments.

For example, if you signed up for a 12-month obligation membership 10 months ago, you will have to pay the cost of the final two months before you can cancel your membership.

However, if you have been paying for your 12-month obligation membership for over 1 year, you can cancel your membership at any time.

No Commitment Memberships:

The cancelation policy for no-commitment memberships, such as the "PF Black Card" or "No-Commitment Membership", at Planet Fitness are the least restrictive.

Those with no-commitment memberships can cancel anytime after beginning their contract, even if you have only been signed up for a month.

Cancelation Policy and Payments:

Once you have successfully canceled your Planet Fitness membership, your monthly payments to the company will stop. However, depending on when you are billed for your membership, you may still have to pay for the month in which you cancel.

For example, if your payment to Planet Fitness is taken on the 17th of each month, you may have to cancel your membership before the 10th in order to avoid this payment being taken. Cancelations processed too close to your billing date will only come into effect the following month.

Canceling Your Membership:

The easiest way to cancel your Planet Fitness membership is by visiting your club and speaking with a team member. However, you can also cancel your membership via post.

In order to cancel your contract, you will be asked to provide some personal and membership information. This information includes:

  • Full name
  • Date of birth
  • The email address associated with your account
  • Home address
  • Phone number
  • The last four digits of your credit card number
  • Planet fitness membership ID code

If These Steps Don't Work:

If, after following these steps, you are still unsure of your Planet Fitness cancelation policy, contact the customer service team directly.

You can find the Planet Fitness contact information on the GetHuman website.

Company Name: Planet Fitness

Why Did GetHuman Write "What Is the Planet Fitness Cancellation Policy?"?

After thousands of Planet Fitness customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together What Is the Planet Fitness Cancellation Policy? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Planet Fitness if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Planet Fitness Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Planet Fitness in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Is the Planet Fitness Cancellation Policy? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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