Step By Step Guides for Solving Playstation Issues

Instructions to help with popular customer service issues

Popular Playstation How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Playstation customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Playstation customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Playstation customers

I forgot my password and I need my email and password changed
Im trying to upgrade to premium and wanted to use a gift card,but it didn't specify tha...
I have purchased PlayStation games on the PlayStation store for a while now and now gam...
Why I been logout of my account
I got platinum on * video games and did not get the voucher email rewards for both of them
I haven't received the PS* I purchased from PlayStation Direct and I want to take action.
I need to update my account verification information. I need to change phone numbers on...
Hi I need help to cancel my subscription please
I cant download rainbow six siege from the ps* extra game library. I got a message sayi...
Download error on call of duty, I have tryed to reinstall licences, re boot, re install...
Gd day I updated my ps* while updating error *****-* came up now my game won't restart...
Gd day I updated my ps* while updating error came up ******* an now my game won't resta...
My PlayStation will not connect to the internet. I’ve restarted and reset and powered...
I have the same issue but not a second number on it
Phantasy star online keeps showing up on the ps store in the netherlands while it is no...
Hi I got a gift card but can see all the cold
i can’t access my account because of two step verification and i changed phone numbers
Hello **So I’m contacting you because I try changing my name on the PlayStation but it...
See more issues reported by Playstation customers

Does GetHuman write how-to guides because they are a partner of Playstation?

GetHuman has no affiliation whatsoever with Playstation, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Playstation have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Playstation Reference

Guidance for Other Companies

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