Step By Step Guides for Solving Playstation Issues

Instructions to help with popular customer service issues

Popular Playstation How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Playstation customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Playstation customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Playstation customers

Statswillcarry is being racist and reporting people and trying to get people banned, a...
Hiya I’m trying to get a months suspcription but it isn’t allowing me to remove my ex’s...
got a new phone number. App wants to text the old number to update. What do I do?
Changed phone number and need to update account
I changed my phone number and need to update account
My PS* says cannot connect to server was wondering what was wrong and how it will be fi...
My PS forces cannot connect to server was wondering what was wrong and how it will be f...
My PS* says cannot connect to server and was wondering what was the deal and how it can...
my PS account was hacked and my PSN has been changed. I can't access my account.
I can’t log in my PlayStation account because it says PlayStation Network under mainten...
Like when I try to log in to my PlayStation it keep saying PlayStation network under ma...
My ps* keeps saying it is under maintenance when I try to connect and Play online. I ju...
Keeps saying under maintenance when I try to play online or go to the store...
How long does maintenance last? I cant even log in
How long does maintenance last? Dont you feel you should let people know? Now i cant ev...
I can’t go online and it says PlayStation network is currently busy I can’t play any on...
I can not do anything online and when I attempt to sign into my account it says PlaySta...
My PlayStation * will not find a DNS Server, code:(NW-*****-*) I’ve tried switching DNS...
See more issues reported by Playstation customers

Does GetHuman write how-to guides because they are a partner of Playstation?

GetHuman has no affiliation whatsoever with Playstation, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Playstation have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Playstation Reference

Guidance for Other Companies

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