How Do I Cancel My Playstation Plus Subscription?

In a nutshell: PlayStation Plus premium membership allows users to stream PS5 games and their personal collection from the PlayStation store. Cancelling the subscription requires accessing the PlayStation account, navigating to the account management section, entering login details, selecting the PlayStation Plus subscription, and clicking "Cancel Subscription". Users are then prompted to confirm the cancellation and provide feedback. If assistance is needed, customer support can be contacted through the PlayStation website. It is advised to consider gaming needs and preferences before cancelling the subscription.

Dec 8, 2023

Introduction

PlayStation Plus premium membership allows clients to stream PS5 titles from the PlayStation Plus game catalog on demand. If you have a personal collection of games bought from the PlayStation store, you can stream them. Although the PlayStation Plus premium membership offers modern games at a reasonable monthly charge, it has better-performing rivals. If you decide to cancel your subscription for any reason, here is the step-by-step process.

Access Your PlayStation Account

You must access your PlayStation account to begin the PlayStation Plus cancellation process. Turn on your PlayStation console and connect it to the internet. To log into your account, create a new user profile, then navigate to the “Settings” menu.

How Do I Cancel My Playstation Plus Subscription? (Step 1)

Open Account Management

The account management section lets you choose the PlayStation account you’d like to use on your console. Click “Account Management” in the next section, and click “Sign in to PlayStation Network.”

How Do I Cancel My Playstation Plus Subscription? (Step 2)

Enter Your Login Details

The next section is the login page, where you must provide your login details to sign in to your account. Enter your sign-in ID and password, then click “Sign In” to proceed.

How Do I Cancel My Playstation Plus Subscription? (Step 3)

Return to “Account Management”

Now that you’re signed in to your account, return to the account management section to proceed with the PlayStation Plus membership subscription. You can access it via the settings option for easier navigation.

Open “Account Information”

Within the account management section, select “Account Information.” The account information sections contain all the details regarding the account you’ve signed in to.

How Do I Cancel My Playstation Plus Subscription? (Step 5)

Manage Subscriptions

Once the account information section loads, scroll down to the subscriptions section. A new page loads, listing all your subscriptions and their details.

How Do I Cancel My Playstation Plus Subscription? (Step 6)

Select the PlayStation Plus Subscription

Depending on the number of subscriptions you have, this new section lists them all. Scan through the list and select the PlayStation Plus subscription if you have many subscriptions.

How Do I Cancel My Playstation Plus Subscription? (Step 7)

Cancel Subscription

Clicking the PlayStation Plus subscription provides information regarding the plan details. These include the plan title, the start date, the next payment date and the amount. Click “Cancel Subscription.”

How Do I Cancel My Playstation Plus Subscription? (Step 8)

Confirm Cancellation

After showing your interest in canceling the PlayStation Plus subscription, a new page loads with more product offerings in an attempt to change your mind about the cancellation. Terminating your subscription denies you access to the product offerings associated with the membership package. If you’re still determined to cancel the subscription, click “Confirm Cancellation.”

How Do I Cancel My Playstation Plus Subscription? (Step 9)

Provide Feedback

The next section is a feedback section where the platform wants to know why you’ve canceled your subscription. Choose the most appropriate response and click “Cancel Subscription.” You’ll then receive a confirmation message informing you that you’ve successfully canceled your PlayStation Plus subscription. Head over to your Gmail account and check for the confirmation message sent by the PlayStation Network.

How Do I Cancel My Playstation Plus Subscription? (Step 10)

Contact Customer Support

If the cancellation process is unsuccessful, or if you encounter challenges, you can get help by contacting PlayStation customer support. Use your phone or computer to google the PlayStation website. Click the Support option and browse for help by the category of your case. If you need assistance fast, click the “Online Assistance” option on the bottom right.

How Do I Cancel My Playstation Plus Subscription? (Step 11)

Conclusion

You can cancel your PlayStation Plus Subscription anytime from the comfort of your apartment within a few minutes. Following the correct steps allows you to cancel your subscription without hassle. Ensure that canceling your PlayStation Plus subscription aligns with your gaming needs and preferences before proceeding.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

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