If you purchased gaming products in the Playstation Black Friday sale, but you need to return one of the items, this article will be useful for you.
You choose to shop with Playstation because the company has an excellent reputation and produces useful products. However, you need to return something you bought in the company's Black Friday sale and are unsure of how.
Luckily, it is easy to return an item to Playstation from their Black Friday Sale, and this process can be completed online.
To discover how to return a Playstation item that was purchased in their Black Friday sale, follow this guide.
You will be glad to learn that Black Friday purchases come with the same returns policy as all other Playstation purchases.
Therefore, if you purchased a product via Playstation Direct, your item should be eligible for a return for 30 days after placing your order. However, some items such as personalized products, open disc games, and digital game codes, cannot be returned.
Furthermore, if you have made a purchase through the Playstation Store, your item will remain eligible for a return for 14 days. Although, once you have streamed or downloaded your purchase, you can only return the item if it is faulty.
After ensuring that your purchase can be returned, you can initiate your return from Playstation Direct.
If you have recently placed your Black Friday order, it is a good idea to check your order's status. If your order's status is still listed as "Order Receive" you will be able to immediately cancel the order. However, if your order status has advanced, you will need to begin the official returns process.
To initiate a return, visit the Playstation website and scroll down the homepage until you see the lower navigation bar. From the lower navigation bar, select the "Order Status" hyperlink. You will be transferred to a new page where you need to enter your order number, email address, and phone number. Once you have entered this information correctly, select the "Submit" button.
On the next page, click on the "Return" button to receive a prepaid shipping label and your unique return merchandise authorization number. Print off your shipping label and attach it to the outside of your parcel to send your item back to Playstation.
If your item was purchased from the Playstation Store, you need to submit a return request on the Playstation website.
On the Playstation homepage, locate the "Looking For Something Else?" hyperlink and select it. From the drop-down menu, click the "Contact Us" option, which can be found under the "Support" heading.
Next, select the type of item you need to return and click on the "Playstation Store and Transactions" button. Then, click on the "Refund Policy" option and then follow the "Refund Request Form" hyperlink. Finally, fill out the online form to submit your request.
If after following these steps you are still unsure of how to return an item that you purchased in the Black Friday sale, contact Playstation directly.
The customer service contact number can be found on the GetHuman website.
After thousands of Playstation customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Return an Item to Playstation from Their Black Friday Sale? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Playstation if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Playstation in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Return an Item to Playstation from Their Black Friday Sale? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies