How Do I Return an Item to Playstation from Their Black Friday Sale?

This simple article outlines how Playstation customers can return their Black Friday purchases. If you have recently purchased an item from Playstation, this article will be of use to you. The guide explains how to initiate a return online, which items can be returned, and what to do if these steps are unsuccessful.

If you purchased gaming products in the Playstation Black Friday sale, but you need to return one of the items, this article will be useful for you.

You choose to shop with Playstation because the company has an excellent reputation and produces useful products. However, you need to return something you bought in the company's Black Friday sale and are unsure of how.

Luckily, it is easy to return an item to Playstation from their Black Friday Sale, and this process can be completed online.

To discover how to return a Playstation item that was purchased in their Black Friday sale, follow this guide.

Determine if Your Purchase Is Eligible for a Return

You will be glad to learn that Black Friday purchases come with the same returns policy as all other Playstation purchases.

Therefore, if you purchased a product via Playstation Direct, your item should be eligible for a return for 30 days after placing your order. However, some items such as personalized products, open disc games, and digital game codes, cannot be returned.

Furthermore, if you have made a purchase through the Playstation Store, your item will remain eligible for a return for 14 days. Although, once you have streamed or downloaded your purchase, you can only return the item if it is faulty.

Initiating Playstation Direct Returns:

After ensuring that your purchase can be returned, you can initiate your return from Playstation Direct.

If you have recently placed your Black Friday order, it is a good idea to check your order's status. If your order's status is still listed as "Order Receive" you will be able to immediately cancel the order. However, if your order status has advanced, you will need to begin the official returns process.

To initiate a return, visit the Playstation website and scroll down the homepage until you see the lower navigation bar. From the lower navigation bar, select the "Order Status" hyperlink. You will be transferred to a new page where you need to enter your order number, email address, and phone number. Once you have entered this information correctly, select the "Submit" button.

On the next page, click on the "Return" button to receive a prepaid shipping label and your unique return merchandise authorization number. Print off your shipping label and attach it to the outside of your parcel to send your item back to Playstation.

Initiating Playstation Store Returns:

If your item was purchased from the Playstation Store, you need to submit a return request on the Playstation website.

On the Playstation homepage, locate the "Looking For Something Else?" hyperlink and select it. From the drop-down menu, click the "Contact Us" option, which can be found under the "Support" heading.

Next, select the type of item you need to return and click on the "Playstation Store and Transactions" button. Then, click on the "Refund Policy" option and then follow the "Refund Request Form" hyperlink. Finally, fill out the online form to submit your request.

If This Doesn't Work:

If after following these steps you are still unsure of how to return an item that you purchased in the Black Friday sale, contact Playstation directly.

The customer service contact number can be found on the GetHuman website.

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat With A Help Expert

Why Did GetHuman Write "How Do I Return an Item to Playstation from Their Black Friday Sale?"?

After thousands of Playstation customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Return an Item to Playstation from Their Black Friday Sale? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Playstation if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Playstation Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Playstation in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Return an Item to Playstation from Their Black Friday Sale? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and chat with a live expert now.
Get Live Expert Help
Asked 7 months ago
Updated 7 months ago
Viewed 11,757 times
Playstation Return Black Friday
returns playstation

What customers are saying about this and similar problems

Recently I’ve gotten an issue with my PS* pro, every online game I play lags and glitch...
I bought a PlayStation * about a month ago and it worked for about a week and a half no...
I purchased a physical version "Ghost of Tsushima "deluxe edition on your web site on A...
My controller won’t connect to my PlayStation and I’ve done everything it said to do on...

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!