Playstation: How do I activate my PS4?

A simple 4 step guide for solving this common Playstation problem quickly and effectively by GetHuman

When you are first activating your PS4 you will need to: Step 1: When your PS$ turns on for the first time go to "Playstation Network/Account Management"
Step 2: Click "Activate as Your Primary PS4"
Step 3: Then click "Activate"
If it is saying activate but will not let you deactivate you will need to do it online: or call a customer service rep: Hopefully this helps - let me know if it does or does not! That way I can further help you!
We've helped 5,824 people with Playstation tech support issues in the last 90 days. Let us help you!
Fix my issue
Author:GetHuman-kendrab24 years ago

About this Step by Step Guide

After thousands of Playstation customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Playstation: How do I activate my PS4?; Installed new hard drive now my controller wont connect in safe mode to format it; I accedently put my real first and last name as my online user name and i want to change it; Found my old Playstation * and forgot my parental code; i am playing call of duty and my friends are online playing but it says the servers are down for me; How can i get my account back from someone who stole it?... So we put together this guide to try to help. It has 4 step(s) to it. It takes an average of 21 minutes to get through these steps according to other users, including time spent working through each step and contacting Playstation. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Playstation Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Playstation that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I activate my PS4? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Contact PlaystationPlaystation Customer ServiceMore Playstation How To GuidesSimilar Problems Reported by Others
GetHuman shows free information and tools to help customers contact Playstation and solve Playstation customer service problems faster.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free reviews, tools and information. You can help!