Playstation: How do I connect my phone to my PS4?

A simple 5 step guide for solving this common Playstation problem quickly and effectively by GetHuman

Be sure your PS4 and your mobile phone are both on the same WiFi network.
On your PS4, go to Settings > Playstation App Connection Settings > Add Device. The PS4 should show a code on the screen.
On your mobile phone, go into the Playstation app. Tap on the "Connect to PS4" option.
It will ask for a number. Enter the number the PS4 is showing on the TV in the app.
Once you do this, your PS4 and mobile phone's Playstation app should be paired and ready to use.
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Author:BenF3 years ago

About this Step by Step Guide

After thousands of Playstation customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Playstation: How do I connect my phone to my PS4?; please in need help i put in my date and birth and its not working; Need all ps* systems under my sign in id to be deactivated; I put $**.** into my account via * $** redeem codes and never got the money for it.; My nba live ** is not letting me play all the game modes and it says I need to buy the full game and I already did; I've got scammed and I want my account back... So we put together this guide to try to help. It has 5 step(s) to it. It takes an average of 16 minutes to get through these steps according to other users, including time spent working through each step and contacting Playstation. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Playstation Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Playstation that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I connect my phone to my PS4? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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