How do I create a Playstation 4 sub account?

A simple 11 step guide for solving this common Playstation problem quickly and effectively by GetHuman

Before you get started, be sure you have: Email, Password, Name, Age
On your Playstation - go to the settings
Click on "Parental Controls"
Click on "Sub Account Management
Enter in the credentials needed.
Click "Create new sub account" and click X
Click the "Local User Icon" or "Register User" for making a new ID and press X
Enter the details required
You will then be guiding in the process to create a sub account
Enter in the email address and password
Complete by filing out the rest of the information like your Avatar, First Name and more
After, read the Terms of Service and User Agreements
Do you have this same issue? Get started now with our tips and tricks.
Start fixing my issue
Author: The GetHuman Team • January 15th, 2016

About this Step by Step Guide

After thousands of Playstation customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I create a Playstation 4 sub account?; It keeps saying sign in ID or password isn't correct but when I log into it on my phone, it logs me in; Video output flashes on and off, I've checked the resolution setting and made sure my tv is updated, still didn't fix problem; Everytime I Get Onto The System And Try To Login With My Wifi It Says The Wifi Has Timed Out ? How Do I Fix That ?; I gave my account to someone and they changed my email and password is there any way someone could help me get it back; There are three charges for **.** and should be only one.... So we put together this guide to try to help. It has 11 step(s) to it. It takes an average of 9 minutes to get through these steps according to other users, including time spent working through each step and contacting Playstation. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Playstation Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Playstation that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I create a Playstation 4 sub account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Help from a Live Expert

We partner with a West Coast company with live support techs available 24/7. Take advantage of a special $1 one-week trial membership and chat with a real, live person now!
Chat With an Expert


GetHuman shows free information and tools to help customers contact Playstation and solve Playstation customer service problems faster.

Change of Address? Free Concierge.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!