Playstation: Why will my new PS plus voucher not load?

If bought a 3 month membership voucher and after I put the code in it says error and to go to PlayStation support forum
ETA:26 minutes·5 steps
Follow the steps below to solve this issue. Don't have the patience? Have a GetHuman pro do it for you.
1
It seems many people have this same problem with redeeming a voucher code on Playstation.
2
Go to Settings then "PlayStation Network".
3
Click "Account Information" then click "Wallet" and "Add Funds".
4
After you click "X" then select "Redeem Code" then carefully submit the enter code and select "Continue".
5
The credit or content is now applied to your account. Just so you know, if you have a voucher code be sure to scratch it off lightly with a coin and DO NOT PEEL OFF. If you peel it off, you may not be able to redeem it so you will need to call Playstation here

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Your sub accounts do not have wallets therefore a voucher code for wallet top up will need to be credited to the master account rather than the sub account - Your voucher code must also be the same SEN number as the country you have purchased both in.

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