Why won't my Playstation download the latest software update?

A simple 2 step guide for solving this common Playstation problem quickly and effectively by GetHuman

1
You can check the status of the network here: https://status.playstation.com/en-US/
2
If you still are having trouble with your account, you can try getting in touch with them with one of these contact methods.
https://gethuman.com/contact/Playstation
We've helped 5,824 people with Playstation tech support issues in the last 90 days. Let us help you!
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Author:GetHuman-lkoch3 years ago

About this Step by Step Guide

After thousands of Playstation customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Why won't my Playstation download the latest software update?; I've got scammed and I want my account back; I need to change my NAT type to a NAT type * from a type *; I had baught * games and they were working an * hours ago but now it says the games are locked and that I have to buy them again; wont let me sign into network on my account. keeps telling me two step is active for password and i dont even know how or what that is.; Somebody signed on my ACC and changed the information to so I can't sign back into it... So we put together this guide to try to help. It has 2 step(s) to it. It takes an average of 10 minutes to get through these steps according to other users, including time spent working through each step and contacting Playstation. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Playstation Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Playstation that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our Why won't my Playstation download the latest software update? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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