Playstation: download game that I pre ordered will not download

A simple 7 step guide for solving this common Playstation problem quickly and effectively by GetHuman

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Hi there, Get Human has compiled the following guide for you:
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There is a general problem with downloading content Common Download Issues
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Make sure that the game has been released where you live
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Make sure you have paid for the pre-order
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check that your pre-order was not cancelled
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Make sure automatic download is set up
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If these steps do not explain or fix the problem, call Playstation here
We've helped 5,824 people with Playstation tech support issues in the last 90 days. Let us help you!
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Author:GetHuman-emily33 years ago

About this Step by Step Guide

After thousands of Playstation customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Playstation: download game that I pre ordered will not download; I dont remember the date of birth I put on my ps*; My account online email account has been stolen; My account has been banned and I don't know what I have done wrong; I lost redeem code for uncharted * a thiefs end; I forgot my password to an older profile that i want to reactivate... So we put together this guide to try to help. It has 7 step(s) to it. It takes an average of 17 minutes to get through these steps according to other users, including time spent working through each step and contacting Playstation. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Playstation Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Playstation that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our download game that I pre ordered will not download guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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