To cancel your auto renewal with Plenty of Fish, you must first log in to your account. Use your account information such as password and username. Once you are in the account, go to the menu and check under the subscription menu details. You will find a toggle where you can choose to turn off the automatic renewal to cancel that option.
However, you must turn off the auto renewal before the due renewal day for it to be effective and avoid being charged. This option is open to all; users and you can cancel it anytime provided that you are not doing it on the auto renewal date.
How Can I Stop Plenty of Fish from Charging Me?
Subscriptions are charged and that's the way that Plenty of Fish makes money. Any action you want to take should be before the renewal date. Otherwise, you will be charged for the renewal.
Go to the Plenty of Fish subscription and click it. Choose edit and then cancel to do away with the auto renewal subscription. Expect your membership to stop once the billing cycle ends at the time of cancellation. Do cancel auto renewal when you are sure you want to leave or stop using it or Plenty of Fish.
You can get in touch with Plenty of Fish directly by contacting customer support. As a user you can also opt to cancel your Plenty of Fish account. This can only be done when you log in to your online account.
Use your log in information to access the account. Once logged in, click help button found at the top of the screen. You will find a list of options on the left-side of your screen. Proceed to click remove profile then click on the link that emerges under the delete your Plenty of Fish profile. Now, you are done and you don't have a subscription with Plenty of Fish or have to deal with auto renewal.
Plenty of Fish has strict policies and can delete users if they are rude or use inappropriate messages to fellow users. This results in getting blocked by those users.
If you are constantly getting blocked by users, Plenty of Fish will delete your account. The site has a zero tolerance for discrimination of any kind related to sex, race, disability and sexual orientation among others.
Can I Get a Refund from Plenty of Fish?
Users can request a refund by getting in touch with the customer support department. Contact Plenty of Fish by mailing them. You can also deliver a signed dated notice stating your intention to cancel your agreement or using similar words.
If you can't log in to your account, you can always use the password or username recovery tool and following the prompts to completion. Entering the wrong username or password denies you access to the account. This means you can't change anything including auto renewal. Therefore, you have to recover the password by answering your security question and using the forgot password or username prompts.
Typing an incorrect passwords or username many times results in the account being placed under review. This is inconveniencing but necessary to protect the account and your sensitive details.