If you no longer need auto-renewal on your Plenty of Fish subscription, you can cancel it. Follow these steps to complete the cancelation process:
1. Log in to your account using your username and password
2. Once you have logged in to your account, find the 'Menu' option and check under subscription menu details
3. Use the toggle to turn auto-renewal on or off
If you wish to cancel auto-renewal with Plenty of Fish, you must do it before the renewal date is due. If you wait too long to cancel, the cancelation won't be effective. The auto-renewal cancelation option is available for all users. You can cancel whenever you wish.
How to Stop Plenty of Fish from Charging You
Your Plenty of Fish subscription is charged at the end of every month. If you wish to take any action, you must do it before the date of renewal. You will be charged if you cancel auto-renewal on the date of subscription. If you are still charged after canceling your subscription, you should contact the customer service team for help.
If you are not sure that you wish to stop using Plenty of Fish, contact the customer service team for help with the issues you are experiencing. Follow these steps to delete your account.
1. Log in to your account
2. After logging in, click 'help' at the top of your screen
3. You can view a list of options on the left of your screen
4. Click 'Remove Profile' and then the link under 'Delete your Plenty of Fish' profile
5. After deleting your account, you no longer need to worry about auto-renewal.
Plenty of Fish may delete your account if you send rude or inappropriate messages to other users. If other users block you often for sending them inappropriate content, your account will be deleted. The site does not tolerate racism, sexual discrimination, discrimination based on disability, and any other form of discrimination.
Getting a Plenty of Fish Refund
You might request a refund from Plenty of Fish if you were charged even though you canceled your subscription. The best way to get a refund is by contacting the customer service team. Send them a letter with the details of your wish to cancel your agreement
If you can no longer access your account, use the recovery tool to gain access back to your account. Without your username or password, it is impossible to change anything. You can't turn the auto-renew option off.
Contacting the Support Team
The best way to contact Plenty of Fish is on the phone. It is the most convenient support option and the only way to speak directly with an agent. When speaking with a customer service agent, they will help you find the most appropriate solution.
Plenty of Fish offers email support when you don't need to speak directly with an agent. Send them a brief email detailing the type of support you hope to receive, and they will get back to you with a response fast.
The help forum covers lots of topics and reminders that may answer your questions. Consider referring to it before speaking directly with the customer service agents.
After thousands of Plentyoffish customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel Auto Renewal with Plenty of Fish? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Plentyoffish if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Plentyoffish in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Cancel Auto Renewal with Plenty of Fish? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.