How Do I Stop My Plenty of Fish Messages from Going to My Spam Folder?

If you are a Plenty of Fish user, you want to make sure that you get all of your messages. You must use your email providers settings to re-route POF messages from spam to your inbox. By setting POF as a safe sender in your email settings, you will not run the risk of missing a message from your soul mate.

Plenty of Fish (POF) is a popular online dating website linking individuals looking for their soul mate. If you are a POF member, you want to make sure you get all of your notifications in your email so you don't miss out on a potential match. There are times, however, when your messages go into your spam or junk folder. How do you stop your POF messages from going to your spam folder? You can get information and assistance from POF user support here, and below are steps you can take to make sure your messages go into your inbox and not your spam folder.

How to Route Plenty of Fish Messages to Your Inbox Instead of Spam Folder

Routing your POF messages to your inbox depends on the email provider you are currently using. Many email providers will automatically place multiple emails from one source into the spam folder due to the algorithm designed to identify and re-route spam. To reset your POF to your inbox, you can take the steps outlined for three major email providers discussed below.


If you have a Gmail account associated with your POF profile, you can get your messages in your inbox instead of your spam folder by following these steps:

  1. Log-in to your gmail account from your computer's browser.
  2. Click on "Settings."
  3. Select "Filters."
  4. Choose "Create new filter."
  5. In the "From" field, enter the sender address for Plenty of Fish.
  6. Click "Create filter with this search."
  7. Choose the option "Never send it to spam."
  8. Select "Create filter."

This will tell gmail to automatically route your POF emails to your inbox.


When your POF profile is associated with your Outlook email, you can make sure messages go to your inbox instead of spam by doing the following:

  1. Log-in to your Outlook or Hotmail account on your computer.
  2. Open the "Junk" folder in your email.
  3. Find the POF emails in your spam or junk folder.
  4. Select the box to the left of each POF message.
  5. At the bottom of the page, select "Not Junk."

You can also make sure future emails from POF go into your inbox by setting any emails from it to your safe senders list. You can do this by completing these steps:

  1. From your Outlook account, click on the cog icon beside your name.
  2. Choose "Options."
  3. Look under "Junk emails."
  4. Click, "Safe Senders."
  5. Enter the POF email address or domain name in the text box.
  6. Choose "Add to list."

This will automatically route POF messages to your inbox.


For your Yahoo email account, you can re-route emails from spam to your inbox by doing the following:

  1. Log-in to your Yahoo email account.
  2. Open the "Spam" folder.
  3. Select the POF emails.
  4. Choose the "More..." icon.
  5. Tap on "This is not Spam" to move the emails to your inbox.

If you are still having difficulties receiving your POF messages, you can contact customer support here.

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Why Did GetHuman Write "How Do I Stop My Plenty of Fish Messages from Going to My Spam Folder?"?

After thousands of Plentyoffish customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Stop My Plenty of Fish Messages from Going to My Spam Folder? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Plentyoffish if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

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Asked 10 months ago
Updated 10 months ago
Viewed 705,445 times
Plenty of Fish
spam folder
POF messages

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