What Do I Do If I Can't Log in to My Plenty of Fish Account?

This article describes what to do if you find that you can no longer log into your Plenty of Fish account. Instructions are given for resetting your password, in case that is the problem. Other reasons for being unable to access your account are also described. A link is provided to challenge account deactivation.

Your Plenty of Fish account could be suspended or deactivated for a number of reasons. If you find that you suddenly can't log into your Plenty of Fish account, just follow these instructions:

First of all, you should check that you have entered the right password. If you are not sure that it is correct, you should try resetting it.

To Reset Your Password

  1. Go to Plenty of Fish's home page.
  2. Click on the Sign In link in the upper right corner.
  3. Click on the Sign In button without filling in any information. A new link labeled Forgot Your Password? will appear.
  4. Click on the Forgot Your Password? link.
  5. Enter your email address in the text box provided.
  6. Click on the Submit button.
  7. Open the email associated with your Plenty of Fish account.
  8. Open the email sent by the company and click on the link to reset your password.

If this does not work, then the problem is not that you had the wrong password, it is that your account has been suspended or deactivated. If your file is being reviewed for some reason, such as being reported by another Plenty of Fish user, your account might be temporarily suspended while the company investigates. Wait two days and then try logging in again.

If you still can't access your account, look back over your recent behavior on the account. If you had been posting a lot of copy and paste messages, or messaging a lot of different people in a single day, the company may have decided you are a spammer. If you updated your profile to include a link to a website, or posted a picture that contains a link to a website, then the company may have decided that you are trying to monetize your account, which is a violation of the terms of service. Posting a picture involving nudity is a violation as well. Having duplicate accounts can also get your accounts deleted.

If you want to dispute your account being deleted, you will have to contact Plenty of Fish's customer service. They have a customer service phone line and a help forum.

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What Do I Do If I Can't Log in to My Plenty of Fish Account?

Why Did GetHuman Write "What Do I Do If I Can't Log in to My Plenty of Fish Account?"?

After thousands of Plentyoffish customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together What Do I Do If I Can't Log in to My Plenty of Fish Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Plentyoffish if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Plentyoffish Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Plentyoffish in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Do I Do If I Can't Log in to My Plenty of Fish Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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Asked 2 years ago
Updated 2 years ago
Viewed 1,971,719 times
POF login problems
Plenty of Fish login problems
recover plentyoffish account
reset password

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