Your Plenty of Fish account could be suspended or deactivated for a number of reasons. If you find that you suddenly can't log into your Plenty of Fish account, just follow these instructions:
First of all, you should check that you have entered the right password. If you are not sure that it is correct, you should try resetting it.
To Reset Your Password
If this does not work, then the problem is not that you had the wrong password, it is that your account has been suspended or deactivated. If your file is being reviewed for some reason, such as being reported by another Plenty of Fish user, your account might be temporarily suspended while the company investigates. Wait two days and then try logging in again.
If you still can't access your account, look back over your recent behavior on the account. If you had been posting a lot of copy and paste messages, or messaging a lot of different people in a single day, the company may have decided you are a spammer. If you updated your profile to include a link to a website, or posted a picture that contains a link to a website, then the company may have decided that you are trying to monetize your account, which is a violation of the terms of service. Posting a picture involving nudity is a violation as well. Having duplicate accounts can also get your accounts deleted.
If you want to dispute your account being deleted, you will have to contact Plenty of Fish's customer service. They have a customer service phone line and a help forum.
After thousands of Plentyoffish customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together What Do I Do If I Can't Log in to My Plenty of Fish Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Plentyoffish if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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