Dating sites and social networking have made interacting with people convenient and easy. Many people operate on a very tight schedule rendering it almost impossible to go out and meet someone new. Other are just shy and find going out to meet people awkward, which is normal. If you are one of these people, then you may have heard of a site called "Plenty of Fish." It is a social networking and dating site where singles meet up online and interact. If you play your cards right and the gods favor you, you might get a person who interests you, and the interaction leads to a serious relationship.
Someone has accessed my Plenty of Fish account and am now denied access. My user name has been declined, and my password has been changed too, please help. Well, such messages are familiar with users after their credentials have been interfered with and their accounts hacked. At GetHuman, we understand the frustrations of such scenarios. It is heartbreaking when you had established a connection with someone of POF, and now the communication has been cut suddenly. What do you do? Do you create a new account? GetHuman explains a simple guide that can enable a user to recover their PoF account without much hassle.
Al users are advised that Plenty of Fish does not have any contact numbers, and you only contact customer care online through their website. Knowing this allows you to keep off fake numbers that people might use to scam use and they could even end up hacking the account. POF Customer service is free of charge, and they will never ask for your password, banking details or full credit,
If you believe that your account has been hacked, visit the Plenty of Fish website and select the help icon displayed on the site. The tab will load the frequently asked questions with answers and links to how you can get an issue resolved.
Scroll down the page to the option of safety and security to get a solution for your account information. After selecting safety and security, the page will direct you to asked questions on the same.
There is an option of keeping your account secure, which you should click. If you are certain your account has been hacked, add firstname.lastname@example.org to your address book and customer service will look into your issue and give further direction. Plenty of Fish requests you not to click on report spam on any POF emails. After reviewing your case, customer service will take you through a process that allows you to change your password and recover your account.
To avoid such cases of hacked emails, POF recommends a regular update to your login information and using different passwords for different sites.
A page requiring you to reset your password will request for your old password, your new password and a confirmation of your unique password before retrieving your account.
If such a case occurs and you find out about it, you will be given an option if changing your password, after accessing your account, you have the option of reporting the user at the bottom of the page indicating their profile. A member of the POF team will investigate the issue and take appropriate action on the same.
Plenty of Fish works with its users to ensure that such cases of hacking and terms violation are dealt with. As a user, if you notice any suspicious activity with someone using the account, you can report the issue at email@example.com and become part of the community that makes online social networking safer.