How Can I Delete My Pogo Account?

This article discusses how to delete a Pogo account. It explains the different steps needed for deleting a paid subscription which is called Club Pogo and a free Pogo account. It suggests reaching out to Pogo with any questions or needs.

How Can I Delete My Pogo Account?

Pogo is a fun online site that allows users to play a wide variety of games. Membership is free unless you want to move up to Club Pogo status. Even though this popular site has a lot to offer, there may be reasons that you wish to delete your Pogo account. There is not a delete button because no one wants to accidentally delete their account and all their accumulated playing time. However, if you really want to delete your Pogo account it can be accomplished. It's worth noting that even when you cancel you still will be able to play with the remaining time you have in your account. If you have any questions about how to do this, you can contact Pogo.

Steps to Take to Delete a Club Pogo Account

If you have a Club Pogo account that you wish to delete there are certain steps you need to take to do this. If, during this process, you have any questions, just reach out to Pogo.

  1. Go to pogo.com.
  2. Log into your Club Pogo account.
  3. Make sure you keep your password handy throughout this entire process because you might be prompted to enter it for security purposes.
  4. You will see your avatar in the right corner.
  5. Click on your avatar.
  6. Next you will see My Account.
  7. Click on My Account.
  8. Click on Billing and Subscriptions which is located on the left.
  9. From there you need to select Cancel Subscription.
  10. At this point, you will be asked to complete and submit an optional survey. You can always just choose Cancel Subscription.

Steps to Take to Delete a Free Pogo Account

You need to reach out to customer support in order to delete a free account. You will follow these steps to reach someone via email in order to let them know you want to delete your Pogo account. If at any point during this process you need assistance, contact Pogo.

  1. Log into Pogo's help area.
  2. You will see where you to enter your Pogo username and password.
  3. At this point you will see "What Can We Help You With?" which is where you type in Pogo.
  4. Click where you read Find Solutions
  5. Choose Accounts Management from the drop-down list at this point.
  6. Now click Find Solutions
  7. You will need to scroll down a little until you see I Still Need Help on the lower right side.
  8. This is where you will see a window open when you click on I Still Need Help.
  9. Scroll down just a little further until you see the Email button with a form displayed for you to use to send in your support question.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Can I Delete My Pogo Account?

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with an expert

Why does GetHuman Write How-to Guides for Pogo - EA Games Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Pogo - EA Games in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Can I Delete My Pogo Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Pogo - EA Games

Asked 2 years ago
Updated a year ago
Viewed 367,380 times
Pogo - EA Games
Pogo Delete account
close pogo account

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $5 one-week trial membership and chat with a live expert now.
Get Live Expert Help
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!