If you enjoy playing EA Game's Pogo, then losing or forgetting you password and/or screen name can be a huge inconvenience. It is good to know that you can recover your both your screen name and password through the game's website and through some help from the game's customer support service.
You can recover your password and screen name on Pogo through the following process:
If you do not receive the account recovery email, then you should check your email address to ensure you submitted the correct one. If correct, the email may have been sent to your spam folder and you can avoid this by adding Pogo email to your contact list so that the message is delivered to your inbox.
If the above process does not yield any results, you will have to contact an EA advisor to get help with your account. one of the ways you can do this is by contacting the advisor through the Pogo website.
You should be connected to an EA advisor soon who will help with your Pogo account issues.
You can also get support from an EA advisor through EA Games' online help desk. The help desk is an option to contact EA Games for issues that are not urgent. It will take an average of 10 hours for your Pogo account issues to be fixed if you contact EA games through this portal. Only if you are not in a hurry to log in to your account should you use this method. The link to the EA Games online help desk can be acquired from GetHuman.
EA Games partners with an American company to provide tech support to all its customers. The team of experts is available 24 hours a day seven days a week. However, the expert help is not free. You will pay between $25 and $40 per issue to receive expert help. The link to chat with the experts can be retrieved from GetHuman.
After thousands of Pogo - EA Games customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How do I recover my password and screen name on Pogo? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Pogo - EA Games if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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