How Do I Check If the Pokemon Go Servers Are Down?

As a Pokémon Go player, reliable servers are necessary for you to "catch 'em all." You can go to the Pokémon GO website to see if there are known server issues being address or you can visit a third-party service detection site to see what other players are saying. You can also check the other apps on your device to see if the issue resides with your device and not the Pokémon GO servers.

Pokémon GO worked to get thousands of people off their sofas and out in their communities in a quest to "catch 'em all." As a Pokémon GO player, having reliable servers helps you find and catch all the Pokémon in your area, but what if the servers go down? How do you check if the Pokémon GO servers are down? You can contact Pokémon GO gamer support here, and below are ways you can see if the servers have gone down.

Checking Pokémon GO Server Status

There are several ways you can check to see if the Pokémon GO servers are down. These include using a third party service detection website, visiting the Pokémon GO website or checking other apps on your device to see if they are also not working.

Checking Other Apps

One of the quickest ways to see if the issue is with Pokémon GO or if it is with your device is to check your other apps. If none of them are working, chances are it's an issue with your connection and not the Pokémon GO servers. Restart your device or move to an area with greater service and open Pokémon GO on your device. If it is now working, the issue was likely with your device and its connectivity.

Pokémon Go Website

You can also check the status of the Pokémon GO service from its website by following these steps:

  1. Open the Pokémon GO website in your browser.
  2. Click on the menu icon in the upper right-hand corner of your screen.
  3. Select "Support" from the drop-down menu.
  4. Tap on "Known Issues" in the items that appear on your screen.
  5. At the top of the list is the last time the known issues were updated. The list will include if the servers are down at that time.

From this website, you can also check to see if your current device is compatible with the Pokémon GO platform.

Third-Party Service Detectors

Many people turn to third-party websites to see if the Pokémon GO servers are down. Sites such as Down Detector and Services Down give users real-time updates from other users who are experiencing similar problems. These sites can give you an indication if servers are down in your area and how long Pokémon GO has been giving users issues.

Checking the server status of Pokémon GO can help you determine if the issue is with the gaming platform or your device. For more information, contact Pokémon GO user support here.

Why Did GetHuman Write "How Do I Check If the Pokemon Go Servers Are Down?"?

After thousands of Pokemon GO customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Check If the Pokemon Go Servers Are Down? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Pokemon GO if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Pokemon GO Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Pokemon GO in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Check If the Pokemon Go Servers Are Down? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Pokemon GO

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