How Do I Delete a Pokemon Go Account?

This guide discusses the options the users have to permanently delete their Pokemon GO account. Deleting a Pokemon GO account can be done through both the iOS and Android versions of the application. If users have already deleted the app, they can use a browser on their computer or mobile device to go to the support website.

Released in 2016, Pokemon GO is an augmented reality mobile game that allows players to use their phone's GPS capability to locate and capture virtual creatures. Based on the trading card game, players have to move through the real world to find creatures and local gyms, where they can train their creatures.

Whether you are conscientious about your privacy and don't want the app to collect your data or you want to restart the game to get back the 50 pokeballs you started with, deleting your Pokemon GO account is not that easy. So, we put together this guide to walk you through it.

How to Delete a Pokemon GO Account

You can delete your Pokemon GO account through the Pokemon GO support website (Niantic Helpshift), or through the Pokemon GO application. Both routes require that you submit a request form, which can take several days or even a few weeks to process.

Keep in mind, deleting your account cannot be undone, nor can you use your username or email ID with a new account.

If you have any questions or concerns about deleting your Pokemon GO account, contact Pokemon Go Customer Service.

Delete Your Pokemon GO Account in a Browser

Follow this process to delete you Pokemon GO account from a browser:

  1. If you already deleted the app or you prefer to use a computer, you can navigate to the Niantic Helpshift website to find the request form to delete your account.
  2. Once there, scroll down to about the bottom of the page to the "Account & Sign in" section.
  3. Click "More" to find "How do I delete my Pokemon GO account?". This will take you to a short description of the process and the link to the request form.
  4. To complete the form, you'll need to enter your username and email address associated with the account. In the drop-down menu for "Issue Category" choose "Delete My Account" then choose your preferred language.
  5. Then click submit and wait for a response from the Niantic team.

Delete Your Pokemon GO Account in the App

The Pokemon GO app provides a convenient means of contacting support.

  1. In the iOS version, look for a "Contact Us" link. For Android users, look for the message icon in the top right corner. Either of these will take you to the same request form as you would see if you were using a browser.
  2. Enter your email and username and be sure to select "delete account" from the drop-down menu.

If you have trouble finding the request form on Niantic's website or in the app, contact Pokemon GO Customer Service.

Why Did GetHuman Write "How Do I Delete a Pokemon Go Account?"?

After thousands of Pokemon GO customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Delete a Pokemon Go Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Pokemon GO if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Pokemon GO Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Pokemon GO in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Delete a Pokemon Go Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Pokemon GO

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Pokemon GO
How to Delete a Pokemon GO Account; Delete Your Pokemon GO Account in a Browser; Delete Your Pokemon GO Account in the App

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