If you have lost your Pokémon GO account for some reason, you do not have to panic. It is possible to recover it and go back to enjoying your favorite game. However, it is imperative to remember that Pokémon GO does not store user account passwords. Therefore, if you cannot remember your account details, they can only be recovered through your login provider. The most common login providers include Facebook and Google. Therefore, the recovery process of your account will depend on your login provider.
If you used Google as your login provider, you could recover your Pokémon GO account by following these simple steps
If your login provider is Facebook, then you can recover your Pokémon GO account through your Facebook account by following these simple steps
Overall, it is apparent that since Pokémon GO does not store account passwords, lost Pokémon GO accounts can only be recovered through the login provider. Therefore, the right procedure for recovering a Pokémon GO account greatly depends on the login provider you used. If you still cannot recover your account, you can contact Pokémon GO via their help desk or email them by GetHuman on firstname.lastname@example.org and wait to hear from them within a day.
After thousands of Pokemon GO customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How do I recover my Pokemon Go account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Pokemon GO if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Pokemon GO in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How do I recover my Pokemon Go account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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