Postmates gives drivers the chance to earn extra money in their free time. As a Postmates driver, you deliver on-demand for customers. It is not only a chance to earn extra money but also an opportunity to see restaurants and stores in your location.
If you have submitted your application to Postmates, you can check its status. Postmates should send you an email within three to five days when you submit your application. The email will include a link to help you download the Fleet app.
If there is no communication from them, it may be because your application got lost. Unfortunately, that is a problem that many applicants face. Check the spam folder of your email before making any other steps. It may be in your promo/spam/social folder. While this may sound obvious, plenty of people don't remember it.
Checking the Status of Your Background Check
Getting a background check is one of the most important steps before becoming a driver. Background checks are a great way for Postmates to ensure that all its drivers are reliable and experienced. Even though the driving job may not seem like it involves secrets, it is a potential liability risk for the company. Background checks help to build a level of trust with the customers.
The Process of Getting a Background Check
Postmates makes the process of getting a background check simple and fast. You will complete it as part of your application. You need to provide them with the following information;
1. Your date of birth
2. Your Social Security Number
3. Your drivers' license
Postmates will use the details to conduct a criminal background check. They do it with the help of third-party companies. A background check is meant to confirm that you have not commuted offenses such as drug abuse or trafficking, sexual offenses, violent crimes, and felonies. Postmates will also conduct a driving record check to ensure that you have not been involved in violations of the law such as a hit and run, DUI, and any other motor vehicle crimes.
Tracking Your Background Check
Typically, your background check should last 24 to 48 hours. The time may vary from one driver to another. You may have to wait longer than necessary if there are issues at your local government offices.
If you are curious about the status of your application, you can check its status in the Fleet app. The app is the most secure and accurate platform to view the status of your background check. It is available for both iPhone and Android devices. If your background check is not complete, its status will be displayed as Background check Pending. Do not worry. This only means that the processing time took longer than usual.
If you have trouble checking the status of your background check, you may seek help from the customer service team. Postmates also allows you to dispute a background check if you feel that it was inaccurate. You may also contact the customer service team if you need help with your application.
There are plenty of ways of contacting Postmates if you have any questions or concerns about your application. The most effective way of contacting them is through email. It gives you the chance to exchange messages with the representatives until they have understood your concerns and answered your questions adequately. You need to be patient when seeking help via email. The representatives may take a few hours before responding to your concern. If you go back and forth with them, it may take a few days before you get a solution.
The help desk has targeted tips and suggestions that may help address your concerns. Go through them and you may find a helpful topic. When speaking to representatives on the help desk, they may direct you to an alternative mode of communication such as email.
After thousands of Postmates.com customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Check My Application Status with Postmates? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Postmates.com if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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