How Do I Get a Refund from Postmates?

This short article will walk you through the steps needed to take in order to get a refund from Postmates through several methods.


Sometimes, when you're hungry but aren't in the mood to cook or go to the store you still have the ability to access food on your telephone luckily. Of course, there is the option of placing an order for delivery with a restaurant but not all restaurant's take delivery orders live on the phone while speaking to somebody. In this new day in time most restaurant's have upgraded to providing a delivery service on a food app where you can pretty much shop online at your favorite food restaurant and an employee will come bring it straight to your door.

If you are familiar with the food delivery apps then you are more than likely familiar with the delivery app postmates. Postmates have several restaurant's to choose from when you are trying to decide what you are going to have for breakfast lunch or dinner. Sometimes, when we are in a hurry we see food that we may tend to think we want or that we end up feeling as we are over charged for after we have already placed an order. When this does happen don't worry because the postmates app makes it easy for you to cancel your order and get a refund. Even in the event that you weren't satisfied with your order after you received it you still have the option to get a refund.

Getting a Refund Via Online Postmates App


Getting a refund can be done in several ways. The first way that you can begin to get a refund for your order is directly through the app where you placed your order. When logged into your postmates account under the orders and under the name of the merchant you have purchased your food from you will see the contact support button. Click it and then you will be prompted to list the reason for reaching out which will be for a refund.

Getting a Refund via Email From Postmates

Alternatively you can also reach out to postmates by email as well and provide them information related to your order and explain that you want to receive a refund. Be aware that you may not recieve an immediate response as this method can take up to two days before you do receive a reply.

Getting a Refund via Telephone From Postmates


Another quicker way to get in contact with someone in regard to assistance with a refund from postmates is by giving them a call over the phone. You can reach out to postmates customer service line with the information related to your order and let them know you would like to recieve a refund and they will assist you over the phone.

How Do I Get a Refund from Postmates?

Why Did GetHuman Write "How Do I Get a Refund from Postmates?"?

After thousands of Postmates.com customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Get a Refund from Postmates? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Postmates.com if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Postmates.com Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Postmates.com in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Get a Refund from Postmates? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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