How Do I Call Postmates?

Postmates offers good quality and reliable delivery services. However, minor issues are experienced from time to time. If you ever experience any of these issues, do not go to a Postmates office; instead, contact Postmates. You can fill in the Postmates contact form, call or email Postmates. Your issue will get solved in real-time if you decide to call the company. The Postmates customer service number is not readily available. However, you can still call the company using the Postmates mobile application. You might be required to give your account details during the call.

How Do I Call Postmates?

Many Postmates customers term it as a good product and food delivering company. This does not mean that you will not run into any problems when dealing with it. You may be charged with incorrect service fees, or you may experience several issues when using your Postmates account. There is always a way out anytime you experience any of these problems.

Although Postmates has offices in Tennessee, San Francisco, New York, and California, you cannot just walk into these offices and explain your issues. Use Postmates help pages whenever you are experiencing a Postmates delivery related issue. There, you will find commonly asked questions and their answers. If you do not get any help from them, contact Postmates. You can do this via email, Postmates contact form, or by calling the company.

When you send an email or use the Postmates contact form, you will have to wait for Postmates to get back to you. Therefore, this might not be the best option for you if you need urgent help. This is why you might want to call Postmates. It is the best option as you will get help immediately no matter what time it is.

You know that you need to call Postmates, but how do you do it? Postmates customer support number is not readily available to many. However, you can call Postmates using this procedure.

How To Call Postmates

the Postmates representative may tell you to give your Postmates account details during the call for verification purposes. Therefore, you need to have it ready together with all the information related to your issue. Call Postmates using this procedure.

  1. Log in to your Postmates account. You can log in via your mobile application or the Postmates website.
  2. On the left-hand side of the page that will appear, click on the menu icon. Several options will appear.
  3. Click on the "help and feedback" option and select the "contact support" option. You will hear a recorded voice call stating the options that you can choose from.
  4. Choose the option that best relates to your issue. The recorded voice call will continue.
  5. Hold on until you hear the "speak with a Postmates representative" option. Choose this option. A Postmates representative will be with you within a few seconds.
  6. Explain your issue to the Postmates representative. Be calm when giving the information, no matter how overwhelming the situation is. Also, give as much information as you can for the Postmates representative to better understand your issue. To ensure that no important information is left out, ask the representative if there is anything else that they need to know.
  7. After the Postmates representative tells you that you have given enough information, ask them to give you a help ticket number. You will use this ticket number to follow up on your issue if it is not resolved. You are likely to get the help that you need within 24 hours after making the call.

Why Did GetHuman Write "How Do I Call Postmates?"?

After thousands of Postmates customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Call Postmates? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Postmates if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Postmates Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Postmates in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Call Postmates? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked 8 months ago
Updated 8 months ago
Viewed 202,493 times
How to call Postmates
Postmates customer service number
Postmates contact form

What customers are saying about this and similar problems

I work as a postmates driver but kinda stopped for a while and now I see y’all work wit...
Can't sign In. Keep sending the other number to incorrect email
A charge for $**.** from my checking account on Sunday **-**-****. I have never used po...
Im trying to log into my Postmates account to cancel my subscription, since I haven't u...
My Postmates fleet account has been stuck on background check for months
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!